Office 2013 Professional offline help - how do I install it

Anonymous
2013-03-12T00:54:56+00:00

Hi all:

I am using Office Professional 2013 and I need to install offline help.  I've searched the topic and no answers come up.

I travel a lot and the planes and places I go don't have easy access to the Internet.  In other words, online help WILL NOT work for me.

Where is offline help located or are there additional downloads?  I REALLY MISS distribution DVDs and being able to setup Office my way.

Thanks,

rp

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2014-04-20T19:43:54+00:00

    Hi All,

    The Office Help is now online.

    Office 2013 installed by means of Click-to-Run will have no ability for Offline Help files, as these files have been removed to reduce the setup image for download and online installation.

    Hope this information is helpful.

    I just bought a new laptop and decided to get Office 2013 with it. I have no internet access at home, and was previously using Office 2003. I have just discovered that there is no offline help in Office 2013.

    My new laptop has 16 GB memory and 1 Terabyte hard drive. It is insanity in these times to remove offline help files from a product that will be used frequently offline.

    Your information and complete disregard for long-time well-paying customers is absolutely unhelpful, and insulting.

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  2. Anonymous
    2014-04-16T19:58:53+00:00

    Are there any updates on this, Microsoft? I travel for work and couldn't believe when I was unable to use help on my 5 hour flights. The world is connected on average, for sure, but why can't we have an option to download offline help?

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  3. Anonymous
    2014-02-28T16:41:18+00:00

    I am with you there - I have used Office since it first came out (Still have office 98 on my shelf) and Office 2010 was great. The whole aspect of Office 2013 is disappointing and a real retrograde step.

    • No help available even though I am on the internet
    • The display of gray, white and washed out blue is awful and hard on the eye
    • Buttons are no longer obvious or easy to find
    • Viewing and managing email in outlook is just not acceptable
    • Outlooks Contacts view is confusing as well as visually awful - It is now difficult to actually edit and manage contacts
    • New features added are of little use to most users
    • The features we lost were used by many users.

    I would love to get Office 2010 to use with MS365 but that option was removed. I do not have the original disks and PID to revert unfortunately.

    It is almost as if the mandate was to make this suite of applications as visually unattractive and difficult to use as possible. At least I can use Office 2011 on my Mac.

    I have a Masters in computer Science from 1976 and have used most systems since - most users do not and I find that they are completely befuddled - one has refused to upgrade from Office 2003 as it does all she wants and more.

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  4. Anonymous
    2014-02-27T01:03:29+00:00

    never thought about it before, thanks.

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  5. Anonymous
    2013-12-17T17:52:18+00:00

    Thanks for the info... Any news about offline help for Office 2013 will be greatly appreciated.

    There may be a continuous internet connection between the user's computer and the Microsoft servers, in certain parts of North America, but that's not true in general. If anyone is listening, it should be assumed when designing software that there is poor or no internet connection on the user's computer.

    Imagine when the first humans set of for Mars, and settle down with their laptops on the long journey to do some stuff, and their Office says "Please turn on your internet connection to continue".  I hope the world gets to see their disappointment. Minimum network latency of about 7 minutes (from Mars), and maximum about 44 minutes. No useful remote desktop or online help unless Uncle Bill figures out how to travel faster than light (in which case MS Office / Windows won't really be the priority in his business model anymore)

    Thanks,

    Dave

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