Word Always Opens Documents In Read-Only Mode / Subscription

Hi,

I need additional information:

What happens when you open Word application and then open the file from within Word?

This could be due to the 3rd party program conflict with the Word documents.

Do you experience any similar issue for other files from same folder? What happens when you save a Word document on desktop and then try double click and opening it?

1. Start Word in safe mode and verify whether issue re-occurs. Follow the below mentioned steps to start Office application in safe mode:

* Hold Windows key + R.

* Copy and paste, or type the following command in the Open box, and then press Enter:

Winword /safe

Note: There is space between Winword.Outlook and '/'.

If Word safe works, disable the add-ins following steps mentioned below and determine the problem causing add-in:

a) Click on File menu, click Options, Add-ins, Go button besides Manage: Com-in Add.

b) Check if there are add-ins listed, clear the check box.

c) Close the Office program and restart it.

d) Disable each add-in one at a time, restart the Excel/Word, and repeat the above procedure. If the issue reappears again, it will help you to determine which add-in is causing this issue.

You may also follow the manual troubleshooting steps mentioned in the link below and see if it helps:http://support.microsoft.com/kb/921541http://support.microsoft.com/kb/921541

Note: Look for Office\15.0 folder instead of Office\14.0. And ensure to back up the registry before any modification/deletion. Check the link below for information about registry backup.

http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

2. Refer to the following thread link which discusses about similar issue and see if it helps:http://answers.microsoft.com/en-us/office/forum/office_365hp-office_account/how-do-i-convert-my-office-365-home-premium-from/02e8a39f-8aa1-4c75-ab82-111597ff28a4?msgId=8ac0f85f-9330-44ce-a4f8-7d814412a590

Hope the above information helps. Reply with necessary information and the result for further assistance.

Thank you.

What happens when you open Word application and then open the file from within Word?

It tells me that the document was last opened in read-only mode and asks me if I want to open it in that mode again.  Upon answering No, it opens the document with editing enabled.

I should have mentioned in the original post that this does not happen every time; sometimes the document opens up in editing mode, sometimes it doesn't.

Do you experience any similar issue for other files from same folder?

Not that I can recall.

What happens when you save a Word document on desktop and then try double click and opening it?

It opens in editing mode.

I'll try disabling some add-ons and see what happens.  Thanks for the reply.

If the documents that open in read-only mode were either downloaded, or received as attachments to an email message, that is the default behaviour.

For your question about changing your subscription type, it might be better to ask in the My Account, Billing and Sign-in forum at:

http://answers.microsoft.com/en-us/office/forum/office_account?page=1&tab=no&sort=LastReplyDate&dir=Desc&tm=1367710981590

Another possible cause for the read only mode is that you have an expired trial that is being invoked the first time.  Go into Programs and Features. Look to see if you have more than one Office installation. If you do, you will have to uninstall one and repair the other.

Repair or Uninstall Office 2013 /2010 / 2007

http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx?CTT=1

http://www.online-tech-tips.com/ms-office-tips/fix-microsoft-word-has-stopped-working/comment-page-1/#comment-83759

http://technet.microsoft.com/en-us/library/gg998767.aspx#BKMK_OfficeRepair Office 365 (2013) - Repair is same as earlier versions

So how can I change the default behavior?  I have the same problem as The Patient.