Microsoft Office 2013 Has Stopped Working

Anonymous
2013-02-08T17:31:31+00:00

Just installed Office 2013 Professional Plus.  Everytime i try and run one of the apps like word, excel, outlook, and so on it just pops up and saying it has stopped working.  It then says it searchs for a solution online which doesn't ever do anything there either.  This happens with all the componenets of Office.  After it erroring out a couple of times i can usually get it to start in safe mode.  I have already gone in and disabled the add ins.  Have tried uninstalling Office and reinstalling.  Did a repair on it.  Tried doing the reapair while Norton AntiVirus and Firewall were disabled.  Installed all the Office 2013 updates.  None of them have fixed the issue.  Booted my computer into safe mode with networking and tried running it from there, it didn't give me the error saying it has stopped just that it can't be run in safe mode.  I'm running Win 7 Pro 64 Bit.

Thanks.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-02-27T22:29:44+00:00

I solved my issue last weekend.  Turned out to be one of the add-ins, ABBYY Finereader.  Not sure where that one came from, but I disabled it for Outlook and Excel, and everything is working fine now.

[Note from CM: Microsoft is aware of this problem; see "Office programs may crash with the FineReader add-in installed" at**http://support.microsoft.com/kb/2755838/en-us**.]

Was this answer helpful?

40+ people found this answer helpful.
0 comments

82 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-03-30T16:49:21+00:00

    I solved my issue last weekend.  Turned out to be one of the add-ins, LABBY Finereader.  Not sure where that one came from, but I disabled it for Outlook and Excel, and everything is working fine now.

    Thankyou for posting this... I placed Finereader in my search and found that I had the same application on my laptop

    I uninstalled it just to see if it made any difference. I found that it did, Excel and Word work great.

    I now will wait and see what software was attached to Finereader. No doubt there will be something else not working now.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-04-02T13:31:31+00:00

    Just Uninstalled version 9.0 of Abbyy FineReader and Excel and Word are working perfectly. But thank god for 'OpenOffice' which has been my back up until this fix.

    Many thanks.

    Further investigation would suggest that version 11 is compatible with Windows 8 but Im not convinced.

    Thanks anyway, much appreciated.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-04-05T05:55:47+00:00

    i tried this method and it works on my microsoft word and excel but my outlook still have the same problem. when i try to start up it will show microsoft outlook not working. 

    need some help here.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-04-14T14:48:48+00:00

    First time user of this Forum having just bought a windows8 laptop and Office Home&Student 2013. I also experienced this very problem but thanks to TIMS08 have solved it. Uninstalled ABBY Fine Reader (which I had installed with Epson printer software) and now everything works fine. Thanks TIMS08.

    Was this answer helpful?

    0 comments