Microsoft Office 2013 Has Stopped Working

Hi,

Welcome to Microsoft community and thanks for posting the question.

You may restart the computer in Windows Clean boot and check if the issue occurs. Refer to the link below to know on how to start computer in clean boot:

http://support.microsoft.com/kb/929135

Note: Ensure to restart the computer in normal mode once troubleshooting is completed.

If the issue persists, then provide the event viewer logs following the steps mentioned in this link to better assist you:

http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Reply with results and logs to assist you better.

Thank you.

Still having the same issue after the clean boot.  Here's the event logs if i did it correctly. 

Level    Date and Time    Source    Event ID    Task Category

Information    2/11/2013 10:09:10 AM    Office Software Protection Platform Service    1003    None    "The Software Protection service has completed licensing status check.

Application Id=0ff1ce15-a989-479d-af46-f275c6370663

Licensing Status=

1: 1b686580-9fb1-4b88-bfba-eae7c0da31ad, 1, 1 [(0 )(1 )(2 [0x00000000, 0, 1], [(?)( 5 0x00000000 5 1674)( 1 0x00000000 0 0 msft:rm/algorithm/flags/1.0 0x00000000 0)(?)(?)(?)])]

"

Information    2/11/2013 10:09:09 AM    Office Software Protection Platform Service    1003    None    "The Software Protection service has completed licensing status check.

Application Id=0ff1ce15-a989-479d-af46-f275c6370663

Licensing Status=

1: 064383fa-1538-491c-859b-0ecab169a0ab, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 3 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]

"

Information    2/11/2013 10:09:09 AM    Office Software Protection Platform Service    1003    None    "The Software Protection service has completed licensing status check.

Application Id=0ff1ce15-a989-479d-af46-f275c6370663

Licensing Status=

1: 064383fa-1538-491c-859b-0ecab169a0ab, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 3 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]

2: 090506fc-50f8-4c00-b8c7-91982a2a7c99, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

3: 0bc1dae4-6158-4a1c-a893-807665b934b2, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

4: 0c4e5e7a-b436-4776-bb89-88e4b14687e2, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

5: 149dbce7-a48e-44db-8364-a53386cd4580, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

6: 1b686580-9fb1-4b88-bfba-eae7c0da31ad, 1, 1 [(0 )(1 )(2 [0x00000000, 0, 1], [(?)( 5 0x00000000 5 1674)( 1 0x00000000 0 0 msft:rm/algorithm/flags/1.0 0x00000000 0)(?)(?)(?)])]

7: 2030a84d-d6c7-4968-8cec-cf4737acc337, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

8: 26b6a7ce-b174-40aa-a114-316aa56ba9fc, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

9: 2f756d47-e1b1-4d2a-922b-4d76f35d007d, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

10: 3ad61e22-e4fe-497f-bdb1-3e51bd872173, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

11: 41499869-4103-4d3b-9da6-d07df41b6e39, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

12: 46d2c0bd-f912-4ddc-8e67-b90eadc3f83c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

13: 4cb3d290-d527-45c2-b079-26842762fdd3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

14: 65c607d5-e542-4f09-ad0b-40d6a88b2702, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

15: 6ae65b85-e04e-4368-80a7-786d5766325e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

16: 6e5db8a5-78e6-4953-b793-7422351afe88, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

17: 7a75647f-636f-4607-8e54-e1b7d1ad8930, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

18: 82e42cb5-1741-46fb-8f2f-ac8414741e8d, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

19: 881d148a-610e-4f0a-8985-3be4c0db2b09, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

20: 8ded1da3-5206-4540-a862-e8473b65d742, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

21: a8119e32-b17c-4bd3-8950-7d1853f4b412, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

22: b6b47040-b38e-4be2-bf6a-dabf0c41540a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

23: bacd4614-5bef-4a5e-bafc-de4c788037a2, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

24: bb00f022-69da-4be3-968d-d9bcd41cf814, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

25: c5a706ac-9733-4061-8242-28eb639f1b29, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

26: db56dec3-34f2-4bc5-a7b9-ecc3cc51c12a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

27: dfc5a8b0-e9fd-43f7-b4ca-d63f1e749711, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

28: e3dacc06-3bc2-4e13-8e59-8e05f3232325, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

29: e538d623-c066-433d-a6b7-e0708b1fadf7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

30: ff02e86c-fef0-4063-b39f-74275cddd7c3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

"

Information    2/11/2013 10:09:09 AM    Office Software Protection Platform Service    902    None    "The Software Protection service has started.

15.0.169.500"

Information    2/11/2013 10:09:09 AM    Office Software Protection Platform Service    1066    None    "Initialization status for service objects.

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPOBJS.DLL, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPOBJS.DLL, msft:rm/algorithm/pkey/detect, 0x00000000, 0x00000000

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPOBJS.DLL, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPOBJS.DLL, msft:spp/statecollector/pkey, 0x00000000, 0x00000000

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPOBJS.DLL, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000

"

Information    2/11/2013 10:09:08 AM    Office Software Protection Platform Service    900    None    "The Software Protection service is starting.

"

Information    2/11/2013 10:09:08 AM    Outlook    45    None    Outlook loaded the following add-in(s):

Name: Microsoft VBA for Outlook Addin

Description:

ProgID: Microsoft.VbaAddinForOutlook.1

GUID: {799ED9EA-FB5E-11D1-B7D6-00C04FC2AAE2}

Load Behavior: 9

HKLM: 1

Location: C:\PROGRA~1\MICROS~1\Office15\ADDINS\OUTLVBA.DLL

Boot Time (Milliseconds): 15

Error    2/11/2013 10:09:04 AM    Microsoft Office 15    2000    None    Microsoft Outlook: Accepted Safe Mode action : Outlook couldn't start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode.

Do you want to start in safe mode?.

Information    2/11/2013 10:09:00 AM    Windows Error Reporting    1001    None    "Fault bucket 3308582438, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0

Problem signature:

P1: OUTLOOK.EXE

P2: 15.0.4420.1017

P3: 506742d6

P4: unknown

P5: 0.0.0.0

P6: 00000000

P7: 0000000000000000

P8: c0000005

P9: 0000000000000008

P10:

Attached files:

C:\Users\kylewhite\AppData\Local\Temp\670929.cvr

C:\Users\kylewhite\AppData\Local\Temp\CVR3C63.tmp.cvr

C:\Users\kylewhite\AppData\Local\Temp\WER3D9B.tmp.WERInternalMetadata.xml

These files may be available here:

C:\Users\kylewhite\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_741c9c8fde4b6eec48795329d8705ee77fdd28_0bb25b0a

Analysis symbol:

Rechecking for solution: 0

Report Id: b567a9f9-746d-11e2-a16a-d067e543d365

Report Status: 0"

Error    2/11/2013 10:08:52 AM    Application Error    1000    (100)    "Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506742d6

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000000000000

Faulting process id: 0xd6c

Faulting application start time: 0x01ce087a7702a200

Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE

Faulting module path: unknown

Report Id: b567a9f9-746d-11e2-a16a-d067e543d365"

Level    Date and Time    Source    Event ID    Task Category

Information    2/11/2013 10:14:11 AM    Service Control Manager    7036    None    The Office Software Protection Platform service entered the stopped state.

Information    2/11/2013 10:09:08 AM    Service Control Manager    7036    None    The Office Software Protection Platform service entered the running state.

Information    2/11/2013 10:08:55 AM    Service Control Manager    7036    None    The Windows Installer service entered the stopped state.

I'm having the exact same issue.  After the first time, I rebooted my PC and I got further before I received the error, but that was as far as I ever got.  I had to uninstall Office2013, and then had to run Office 2010 in Repair mode before I could use it again.

Funny thing, I was never prompted to enter my activation code or to register the software.