Microsoft Office 2013 Has Stopped Working

As the problem is with PowerPoint, it might be best to ask in the PowerPoint forum.

However, see the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

After online repair it brought me to the welcome screen for Office and everything seemed to be fine but I tried opening powerpoint and got the same error.....

Log Name:      Application

Source:        Application Error

Date:          4/3/2015 1:02:34 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Chad-Monica

Description:

Faulting application name: POWERPNT.EXE, version: 15.0.4655.1000, time stamp: 0x540569cc

Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade

Exception code: 0xe0000002

Fault offset: 0x00014598

Faulting process id: 0x170

Faulting application start time: 0x01d06e2ff4614385

Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\POWERPNT.EXE

Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll

Report Id: 38aa6565-da23-11e4-8212-20cf3044e37a

Faulting package full name: 

Faulting package-relative application ID: 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-04-03T17:02:34.000000000Z" />

    <EventRecordID>18666637</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Chad-Monica</Computer>

    <Security />

  </System>

  <EventData>

    <Data>POWERPNT.EXE</Data>

    <Data>15.0.4655.1000</Data>

    <Data>540569cc</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.3.9600.17415</Data>

    <Data>54504ade</Data>

    <Data>e0000002</Data>

    <Data>00014598</Data>

    <Data>170</Data>

    <Data>01d06e2ff4614385</Data>

    <Data>C:\Program Files\Microsoft Office 15\root\office15\POWERPNT.EXE</Data>

    <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>

    <Data>38aa6565-da23-11e4-8212-20cf3044e37a</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

I get the error message that the program has stopped working for every app under Office.  I even get the message during installation of Office.  While Office is getting things ready and as soon as the welcome screen pops up I get the error but the app still installs in the background.  I have tried re-installing 4 times and get the same every time.  It does not work in safe mode either.  I'm running Windows 8.1 64-bit.

Log Name:      Application

Source:        Application Error

Date:          4/3/2015 12:23:25 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Chad-Monica

Description:

Faulting application name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e30a7b

Faulting module name: msvcrt.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e

Exception code: 0xc0000005

Fault offset: 0x0000b46c

Faulting process id: 0x3904

Faulting application start time: 0x01d06e2a80c3cdb8

Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE

Faulting module path: C:\WINDOWS\SYSTEM32\msvcrt.dll

Report Id: c034dd72-da1d-11e4-8212-20cf3044e37a

Faulting package full name: 

Faulting package-relative application ID: 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-04-03T16:23:25.000000000Z" />

    <EventRecordID>18665645</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Chad-Monica</Computer>

    <Security />

  </System>

  <EventData>

    <Data>EXCEL.EXE</Data>

    <Data>15.0.4701.1001</Data>

    <Data>54e30a7b</Data>

    <Data>msvcrt.dll</Data>

    <Data>7.0.9600.17415</Data>

    <Data>54504b2e</Data>

    <Data>c0000005</Data>

    <Data>0000b46c</Data>

    <Data>3904</Data>

    <Data>01d06e2a80c3cdb8</Data>

    <Data>C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE</Data>

    <Data>C:\WINDOWS\SYSTEM32\msvcrt.dll</Data>

    <Data>c034dd72-da1d-11e4-8212-20cf3044e37a</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

I had the same exact problem with my Office 365 Plus on Windows 8.1.  My issue turned out to be the drivers for my third monitor which is a StarTech.com provided product.  Exact model is a Trigger II part number USB2DVIE3 when searching it in startech.com website.  

The drivers provided were in the CD and they have updated drivers on their website here (this link will go directly to the driver download for you) - http://sgcdn.startech.com/005329/media/sets/Trigger\_Series\_Drivers/Trigger.zip

Or just visit the website and download it here: http://www.startech.com/AV/USB-Video-Adapters/USB-to-DVI-Multi-Monitor-Adapter~USB2DVIE3#dnlds

So, in summary, third monitor USB to DVI adapter from startech.com.

Hope this helps.