Getting error 0x8007005 Office 2013 H&B activation key

Hi David,

 

In case you haven't already found the solution right click on Excel 2013 (or any other Office 2013 application) and select 'Run as Administrator' then follow the steps to activate online

 

Regards

 

Mark

Sorry for not getting back sooner.

Yes, I found a way to "Run as Administrator".

Like someone else said, This is ridiculous.  I'm running an account with full admin privileges in the first place.

Thanks to all that responded.

I think you are supposed to get to the place in the start/Programs menu that you can see the individual components of Office, like Word, Excel, etc., and then right click on one of the programs, select "run as administrator" and all works fine.

And, indeed, the new Office suite is actually kind of nice.

BUT it is should be embarrassing for Microsoft to be so incompetent in fixing a major flaw which interferes with people buying one of their biggest moneymakers.  However, they have been this way since the beginning -- making a program or a process intuitive is just not something they seem to be concerned with -- see early versions of Excel for example. 

As a related gripe, just buying Office 365 in the first place is a big pain, all kinds of things to fill out, nothing intuitive.  They should hire a few people from Amazon! 

Dave Anderson.

None of these steps worked for me. I finally gave up and called the toll free number FOR THE 12TH TIME ALREADY! Always to verify install they want to know how machines this has been installed on. I always reply with the same answer, ZERO. And why do we need to register this in our Live account. All I want to do is install it and forget it. What's the use of providing a product key if we need to use a Live account to activate it? I've installed almost 40 of these so far this year and at least 30 percent of them fail the activation or need to be activated again after joining them to a domain. Simplicity, that's all we ask for.

It is this type of time wasting wild goose chase advice that causes so much frustration with users, and me in particular.

Why would you assume that the users environment is the problem and not the obscure run as admin issue that has been tripping up many users. Thanks to Di Ciano the fix is 10 seconds and not several hours of time wasted.

           

And why would YOU assume that this wouldn't help anyone else? Have you garnered this from your vast experience offering technical support over the years?

Granted, maybe the "Run as Admin" should have been included as a possible fix; however, this action should not be required either. I’ve installed Office 2013 many times on many machines and have NEVER had to do that.

In my case, the "Run as Admin" fix did absolutely nothing for me BUT repairing the Office installation DID fix the problem.

Don't be so quick to criticize especially when it comes to software issues. There are many factors involved pertaining to different configurations, installed applications and even installed updates that can affect the way that things work... or don't.

There are basic procedures designed to attempt "most likely" fixes first. Just because a few others here stated that this worked for them doesn’t mean that there aren’t 10,000 others for whom it DIDN’T work. These procedures may seem like wasting time to you but may well be exactly what most others need to do to resolve there issues. 

And, yes, I HAVE garnered this from my 30+ years of offering technical support.