Office 2013 Word Keeps Freezing (Not responding)

Thanks for nothing, Microsoft.

I endured endless problems simply installing Office 16: the installer hung for hours.  Solution was to restart the computer and discover the installation was in fact complete.  How the heck do you guys manage to mess up a simple installation process that thousands of other software vendors seem to have no difficulty with?

Now my problem with Word 16 is that I can't open the 'options' menu without the program freezing.  In your response you blame countless other third party software for problems.  Has it ever occurred to you that Microsoft software has simply become far too complicated for its own good?  You suggest "From the File tab, select Options and then click on Advanced and then in the Display section of the dialog, check the box for Disable hardware graphics acceleration" I can't get the bloody options menu to open without freezing!

I was forced into Office 16 because I stupidly installed Windows 10, not realizing half my Adobe software wouldn't run under the new OS.  The reversion to Windows 7 went badly and left me having to install Office 16 because that's the version my employer now offers for home use.  Please will Microsoft ever learn (a) if it ain't broke don't fix it and (b) your endless 'upgrades' of Office merely create problems for users so your already dreadful reputation stinks even further than before?

Sorry to be very backward looking, but I still use Office 2003 (!) and it operates perfectly.

A relation of mine has the newest version, and it's driving him crazy - Word keeps freezing, and nobody seems to be able to fix it.

I'm staying off the newest version, and I'm not looking forward to W10; I bought a new PC with W10, and it lost data from two programs and refused to let me in to BT mail. The PC went back for a refund.

Have a nice day!

Hi,

I have just purchased Office 2013 and have used Word for a couple of minutes, but it repeatedly stops responding in specific scenarios.

It is far too buggy for me to migrate from my previous version of Office.

Situations in which it freezes:

• Opening the options menu
• On start up (when it claims that it is not the default program) - I fixed this one by making it the default program for everything
• Closing the word document and choosing not to save
• Scrolling through a very long document

Excel does not seem to have the same bugs, and I have successfully reached the options page on that program to turn off graphics acceleration.

The main reason I purchased Office 2013 was for Word and I would really like to have it functioning properly.

I am currently very disappointed and annoyed.

Other (possibly) relevant details

Platform: Windows 7

Other

Microsoft Office 2003

Microsoft 2010 Starter (pre-installed on laptop purchase)

Thanks for the help.

Update Windows Updates. 

Restart your PC and run only Word. 

Press for Task Manager: 

Ctrl + Shift + Esc 

Right click on unwanted program and select End task. In the Start section you can disabled the auto start programs. 

It is advisable to run only one program at a time. In case of Word it consume around 1GB of RAM. 

Or change the auto scanning schedule of antivirus if it clashes with Word. 

Or do not explore you PC with too much heat of surrounding temperature, keep it in cool place.

Source: 

https://answers.yahoo.com/question/index?qid=20160318201828AAkxYZd

Hi all,

I also had this problem and I noticed that since I started working from the OneDrive folder on my computer.

I then placed the file on my own harddisk (C:...) and it has worked for months now.

I hope this will help other people too.

I've been fighting with this kind of problem for a month.

Finally I resolved removing page breaks just there where the final of a paragraph is at the end of the page and the next paragraph starts a new section.

By removing those page breaks Word returns to life.

Hope it helps!