Unable to open Word 2013 Error: Word has stopped Working.

Anonymous
2013-02-18T19:43:22+00:00

Original Title: $140 for ****!

I have purchased Office Home & Student 2013 and it installed perfectly fine. Yet, when I go to Word and try open a blank document out pops a box stating Microsoft Word has stopped working and I will be notified IF there is a fix. WTH! I cannot use the dang program. PLEASE help!!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-09-26T10:01:29+00:00

    Thank you Robin!  I deleted ABBY finereader and now the word works.  This has taken me 2 days as I am not a techie!  After installing Epson 350 printer my word2013 stopped working, I tried to uninstal Epson but still a problem. 

    Do you know what printer will be compatible with word 365 and windows 8, which will not have this ABBY file? 

    Thank you ever so much!

    Kee

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  2. Anonymous
    2013-09-26T17:36:31+00:00

    Thanks Robin. I have Windows 8 and pulled my hair out for 2 or 3 days!!Trying to Run Office (recently purchased). I deleted ABBVY. Reader but still encountered the same problems when opening Office.

    So I decided to do a computer system refresh. which solved the problem. The refresh deleted my Epson printer program, but when I then re-installed my printer program, the problem returned!! So it was obvious a problem with the Epson Program which had installed ABBVY.Reader. I then deleted ABBVY.Reader and Office now works perfectly! Just thought I would pass on for future reference.

    Many Thanks Andy

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  3. Anonymous
    2013-10-20T16:59:05+00:00

    Thank you Thank you Thank you!!  I've been hours trying to work out what was wrong.  Uninstalled Abbyy Finereader and it solved the problem.  You are a genius!

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  4. Anonymous
    2013-10-22T18:54:48+00:00

    I still can't even click on "OPTIONS".

    Every time I click on it, it says "Microsoft Word has stopped working".

    How come??????

    What am I supposed to do now. I've got plenty of important documents!!!! And I need them now.

    Please help me.

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2013-10-23T07:03:24+00:00

    Have you started Word in Safe Mode by holding down the CTRL key while you start it?

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