Unable to open Word 2013 Error: Word has stopped Working.

Anonymous
2013-02-18T19:43:22+00:00

Original Title: $140 for ****!

I have purchased Office Home & Student 2013 and it installed perfectly fine. Yet, when I go to Word and try open a blank document out pops a box stating Microsoft Word has stopped working and I will be notified IF there is a fix. WTH! I cannot use the dang program. PLEASE help!!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-09-26T17:36:31+00:00

    Thanks Robin. I have Windows 8 and pulled my hair out for 2 or 3 days!!Trying to Run Office (recently purchased). I deleted ABBVY. Reader but still encountered the same problems when opening Office.

    So I decided to do a computer system refresh. which solved the problem. The refresh deleted my Epson printer program, but when I then re-installed my printer program, the problem returned!! So it was obvious a problem with the Epson Program which had installed ABBVY.Reader. I then deleted ABBVY.Reader and Office now works perfectly! Just thought I would pass on for future reference.

    Many Thanks Andy

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  2. Anonymous
    2013-09-26T10:01:29+00:00

    Thank you Robin!  I deleted ABBY finereader and now the word works.  This has taken me 2 days as I am not a techie!  After installing Epson 350 printer my word2013 stopped working, I tried to uninstal Epson but still a problem. 

    Do you know what printer will be compatible with word 365 and windows 8, which will not have this ABBY file? 

    Thank you ever so much!

    Kee

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  3. Anonymous
    2013-09-23T02:20:03+00:00

    Thanks, it was the Abbyy Finereader that was causing the problem.

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  4. Anonymous
    2013-09-21T08:38:51+00:00

    Well pleased I found this discussion! Bought new PC with W8, plus Office H&S 2013, only to find Word and Excel crashed as described above whenever they were opened. PowerPoint worked fine though. After a very frustrating session of uninstalling and re-installing programmes I finally got rid of the Abby Fine Reader......success!

    I don't know where the Abby software came from though: I assume not a system pre-load, so must have arrived when I loaded a driver? Either way, it's now gone for good.

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  5. Anonymous
    2013-09-14T03:44:10+00:00

    Doug, could you please assist me also?

    I have read the articles you recommended and the advice you have given throughout these posts and nothing is working. I have spent hours trying to troubleshoot here.

    I also am getting the message "Microsoft Work has stopped working". From here, it will not allow me to click on the 'file' button to look into the 'add-ins' you mentioned.

    I don't understand what 'Safe mode' but I held down the F8 key while my computer was booting up, as recommended in one the articles, and nothing happened.

    When I go to 'accessories' and click on 'run' and type in 'winword/safe' I get this message:

    "Windows can find winword/safe. Make sure you have typed it correctly."

    Is there any advice your can offer me??

    Thank you in advance for your time!

    Kerrie

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