Unable to open Word 2013 Error: Word has stopped Working.

Anonymous

Original Title: $140 for ****!

I have purchased Office Home & Student 2013 and it installed perfectly fine. Yet, when I go to Word and try open a blank document out pops a box stating Microsoft Word has stopped working and I will be notified IF there is a fix. WTH! I cannot use the dang program. PLEASE help!!

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Anonymous

2013-03-24T10:07:31+00:00

Same happened with me - very disappointing.

I have windows 8 - please advise what to do.

Thanks,

Iain
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Anonymous

2013-02-19T08:29:46+00:00
Hi,

Thank you for choosing Office and thanks for providing us an opportunity to assist you.

I am sorry to hear that you are having trouble opening Word documents.

I will help you to open the Word documents.

This issue may occur due to several reasons, let us restart Word in its application safe and check if the issue occurs.

Step 1:

To start Word in its application safe, do the following:

Click Start, go to Programs, go to Accessories, click Run, type winword /safe.

If the application works fine safe mode, try disabling the add ins for the application and check the result,
- Click the File tab.
- Go to Options.
- Click Add-ins.
- Select or clear the options that you want.
Step 2:

If the issue persists, you may follow the steps mentioned in the article below:

http://support.microsoft.com/kb/921541

Note: The steps in the link also applies to Word 2013. For Word 2013 (type Office 15 in place of Office 11/12 or 14).

Hope the suggestion is helpful. If you need further assistance, reply and we will be glad to assist you.

Thank you.
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