Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

Anonymous
2013-01-14T20:16:02+00:00

Hello,

I am running Office Pro Plus 2013.

I try to open a 35KB xlsx and I get this message:

"Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

. To make more memory available, close workbooks or programs you no longer need.

. To free disk space, delete files you no longer need from the disk you are saving to."

I have 200GB free on drive C and 16GB RAM with only 18% in use according to task manager. My Users folder is actually on D: (it's a hard shorctut) and this has 800GB free.

Excel is opening all other things fine and all other office apps work fine (as does everything else) it's just this one small xlsx that is causing me problems.

Googling comes up with lots of results and all seem to either boil down to user error (insufficient disk space) or an incorrect path. A egistry hack, which I've tried, sets the Cache folder to point to c:\Windows\Temp. This makes no difference (but everything else still works)

The spreadsheet in question has been downloaded from Google docs. I've tried a few times to download and always get the same. I've also tried the ods format and I get the same results in Excel. Downloading as PDF, or CSV is fine.

Any ideas?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-01-15T10:20:44+00:00

Hi,

Thank you for posting in Microsoft Community. As I understand, you are unable to open a particular Excel file which is downloaded from the Google docs.

Since the issue occurs with a particular file, it might be file specific issue.

Just a quick question:

What is the format of the File?

Save the file locally on the system and then try to open the file and check if it opens fine.

Right click on the saved file, click on Properties and uncheck the option Block and then try to open the file and check.

If you are still unable to open the file in Excel then open the file in CSV format, save the file as Excel file (.xlsx) and then try to open the file and check.

I hope the above suggestions helps to resolve your issue. If you need any further assistance reply and we will be glad to assist you.

Thank you.

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  1. Anonymous
    2016-05-31T11:41:30+00:00

    It worked, thanks!!

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  2. Anonymous
    2016-05-20T08:57:09+00:00

    Brilliant! Thank you! I am so sick of my new Windows 10 computer. SO many bugs in the Microsoft software :(

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  3. Anonymous
    2016-05-05T15:34:46+00:00

    Hi

    Please help me understand if all the protected view options are already unchecked then what is the other workaround for this "Problem".

    As it is difficult to download all the files locally every time If a user wants to edit this.

    Thanks & Regards

    Gaurav Sharma

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  4. Anonymous
    2016-04-18T10:35:48+00:00

    Mm D'Souza -  I am having the same problem with any file located on a network share. On the network share, one does not get the option of 'unblocking' the file, and it is impractical to copy all files I need to the local workstation for opening. 

    Win 8 pro

    Excel 2013

    Server 2003

    Administrator permissions on both workstation and server/share

    Previously was able to open all the same files with Office 2010 files. This happens in both Word and Excel and PPT. Basically, any Office file on the network is unavailable to me.

    Have tried modifying DCOM settings per some other Msft suggestions, but to no avail. Looking for any guidance you can offer as this is the exact same problem, just network based.

    Thanks,

    Evan

    *** Email address is removed for privacy ***

    Protected View under Trust Center Settings causes this issue when you have files over shared network or even if you download the files from Outlook.

    All you have to do is to fix the Trust Center Settings, which may increase your potential risks but this is how it works.

    Go to File > Options > Trust Center > Trust Center Settings > Protected View

    and un-check all the checked items and click OK.

    Your problem is resolved :)

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