Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

Anonymous

Hello,

I am running Office Pro Plus 2013.

I try to open a 35KB xlsx and I get this message:

"Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

. To make more memory available, close workbooks or programs you no longer need.

. To free disk space, delete files you no longer need from the disk you are saving to."

I have 200GB free on drive C and 16GB RAM with only 18% in use according to task manager. My Users folder is actually on D: (it's a hard shorctut) and this has 800GB free.

Excel is opening all other things fine and all other office apps work fine (as does everything else) it's just this one small xlsx that is causing me problems.

Googling comes up with lots of results and all seem to either boil down to user error (insufficient disk space) or an incorrect path. A egistry hack, which I've tried, sets the Cache folder to point to c:\Windows\Temp. This makes no difference (but everything else still works)

The spreadsheet in question has been downloaded from Google docs. I've tried a few times to download and always get the same. I've also tried the ods format and I get the same results in Excel. Downloading as PDF, or CSV is fine.

Any ideas?

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Anonymous

Hi,

Thank you for posting in Microsoft Community. As I understand, you are unable to open a particular Excel file which is downloaded from the Google docs.

Since the issue occurs with a particular file, it might be file specific issue.

Just a quick question:

What is the format of the File?

Save the file locally on the system and then try to open the file and check if it opens fine.

Right click on the saved file, click on Properties and uncheck the option Block and then try to open the file and check.

If you are still unable to open the file in Excel then open the file in CSV format, save the file as Excel file (.xlsx) and then try to open the file and check.

I hope the above suggestions helps to resolve your issue. If you need any further assistance reply and we will be glad to assist you.

Thank you.

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183 additional answers

Anonymous

2018-06-11T19:27:55+00:00

Why does the error not say that...........................................................
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Anonymous

2018-05-31T21:29:37+00:00

Nothing worked for me until :

https://support.microsoft.com/fr-fr/help/922850/error-message-in-office-when-a-file-is-blocked-by-registry-policy-sett
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Anonymous

2018-04-27T19:39:17+00:00

I have used this solution but the user with the error message opens many excel files daily and this is a cumbersome solution. Is there a more permanent one instead of having to change the properties on EVERY excel file she tries to open? This is a new employee with a brand new computer. I had to adjust the read only and unblock attributes on all 3 files separately so, is there not a way to adjust something so that we don't have to adjust all files this way? Any help would be greatly appreciated.
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Anonymous

2018-04-12T16:11:27+00:00

Never mind. After posting my original response I then read more of the other replies and found that this error message has absolutely nothing to do with diskspace or memory but in fact is due to a TrustCentre setting. It would be a good idea to fix the error message. I can only wonder at how much collective user frustration has been caused by this problem not being correctly reported by Excel.
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