Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Anonymous
2013-05-14T07:38:18+00:00

I am getting the following error in Office 2013. My software is licensed but it gives this error and exit:

Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-31T03:51:10+00:00

Hi Michael, 

My problem was solved after restarting/starting SOFTWARE PROTECTION service in windows 8, that service was stopped and its behaviour was Automatic(Delayed Start). So i just start that service and error gone. YOu try this as well.

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  1. Anonymous
    2016-03-07T20:15:49+00:00

    Hi Hasan, I have this same problem, and i tried looking for the software protection service but couldn't fin it. Could you explain to me step by steo how to do that?

    Thanks,

    Florencia

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  2. Anonymous
    2016-04-29T06:17:25+00:00

    My surface was having some issues earlier where it would only have a black screen and cursor. Once I got it to restart, I selected the refresh option. That seemed to fix the black screen issue, but now my microsoftofffice apps do not work. When I open word or powerpoint it says "Microsoft can't find your license for this application. An attempt to report was unsuccessful or canceled." It then closes out of the app.

    Any suggestions or ideas?

    Thanks.

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  3. Anonymous
    2016-04-29T14:06:42+00:00

    I  have the same issue on a windows 2012 server running Office 2013, I tried increasing the service timeout time, but we still get the problem.

    Any idea's

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  4. Anonymous
    2016-08-08T19:46:25+00:00

    Hello, I have been using outlook on this computer since Oct 2013 and today was the first time this message came up.  All my Outlook applications get the same message.

    I bought the computer from Staples and they installed all the software so I don't know if they used a disk or downloaded it.  I really need to get this problem fixed because I use Excel, Word, and Outlook 2013 on a daily basis for my freelance business.

    should I use the Fix it, and where do I find it?

    Thanks,

    Jesús Valdez

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