Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Anonymous
2013-05-14T07:38:18+00:00

I am getting the following error in Office 2013. My software is licensed but it gives this error and exit:

Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-31T03:51:10+00:00

Hi Michael, 

My problem was solved after restarting/starting SOFTWARE PROTECTION service in windows 8, that service was stopped and its behaviour was Automatic(Delayed Start). So i just start that service and error gone. YOu try this as well.

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  1. Anonymous
    2018-04-05T15:32:01+00:00

    Thanks for your reply. I tried this and a host of other suggestions. Nothing really worked. Then, one day, I tried to launch the application, and it finally worked! I have no idea of what cured the problem, but perhaps it was one of the required system updates for Windows 10. Anyway, the problem is resolved.

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  2. Anonymous
    2018-04-05T10:54:49+00:00

    how to fix it

    ?

    Open "Services" 

    Scroll down and find "Software Protection" 

    Start software protection manually.

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  3. Anonymous
    2018-04-05T08:31:12+00:00

    how to fix it

    ?

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  4. Anonymous
    2018-03-16T17:17:06+00:00

    Did you manually restart 'software protection' (under services)?

    All my issues resolved by doing that. I kept getting an unlicensed product status (not true) and Microsoft cannot find license errors and a ? where my product information should have been until I manually started software protection. Seems to be a Windows 10 error as it started after one of the major updates.

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