Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Anonymous
2013-05-14T07:38:18+00:00

I am getting the following error in Office 2013. My software is licensed but it gives this error and exit:

Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-05-31T03:51:10+00:00

Hi Michael, 

My problem was solved after restarting/starting SOFTWARE PROTECTION service in windows 8, that service was stopped and its behaviour was Automatic(Delayed Start). So i just start that service and error gone. YOu try this as well.

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  1. Anonymous
    2014-10-01T18:58:09+00:00

    Change value

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sppsvc\DelayedAutoStart to "0"

    And restart the computer. If does `t work on the first time, please restart again.

    Lucas

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  3. Anonymous
    2014-05-06T20:08:22+00:00

    Did you try a restart Neil?

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  4. Anonymous
    2014-05-06T19:25:54+00:00

    I can see that the service is in a state 'stopping' which is why the boxes are greyed out.

    the fact that it is 'stopping' and not 'running' is why the licence is unable to be validated.

    still doesn't answer why it does this though :(

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