Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Anonymous
2013-05-14T07:38:18+00:00

I am getting the following error in Office 2013. My software is licensed but it gives this error and exit:

Microsoft office can't find your license for this application. a repair attempt was unsuccessful or was cancelled.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-31T03:51:10+00:00

Hi Michael, 

My problem was solved after restarting/starting SOFTWARE PROTECTION service in windows 8, that service was stopped and its behaviour was Automatic(Delayed Start). So i just start that service and error gone. YOu try this as well.

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  1. Anonymous
    2016-04-29T06:17:25+00:00

    My surface was having some issues earlier where it would only have a black screen and cursor. Once I got it to restart, I selected the refresh option. That seemed to fix the black screen issue, but now my microsoftofffice apps do not work. When I open word or powerpoint it says "Microsoft can't find your license for this application. An attempt to report was unsuccessful or canceled." It then closes out of the app.

    Any suggestions or ideas?

    Thanks.

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  2. Anonymous
    2016-03-07T20:15:49+00:00

    Hi Hasan, I have this same problem, and i tried looking for the software protection service but couldn't fin it. Could you explain to me step by steo how to do that?

    Thanks,

    Florencia

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  3. Anonymous
    2016-03-04T01:08:49+00:00

    I am having the same problem, though I am running Windows 7 Ultimate, and not Windows 8 or 10, which most of the comments refer to.  How do I deal with this. Is it a problem with the software, is it a virus, or is it connected with my months' long and unsuccessful attempt to get Outlook 365 to work (even though I am paying for it!)

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  4. Anonymous
    2015-12-18T19:48:22+00:00

    Hi Michael, 

    My problem was solved after restarting/starting SOFTWARE PROTECTION service in windows 8, that service was stopped and its behaviour was Automatic(Delayed Start). So i just start that service and error gone. YOu try this as well.

    I am on Windows 10 and for the first time got this error message.  I can open files but not create new ones in both Word and Publisher.  Does this apply to me also?  And when you say software protection, do you mean MSDefender?  Or third party like SpyHunter?  Or both?

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