Word for Mac 2011 keeps crashing every time I work with a document, relatively large (50Mb), on MacBook Pro. When I work at the same document, in iMac, there is no problem. What could it be?

Anonymous
2012-02-15T23:33:07+00:00

Word for Mac 2011 keeps crashing every time I work with a document, relatively large (50Mb), on MacBook Pro. When I work at the same document, in iMac, there is no problem. What could it be?

I keep receiving these messages:

"This is not a valid time name. try one or more of the following..."

"You cannot save while the file is in use by another process. Try saving the file with a new name"

"There is an unrecoverable disk error on file.

The disk you're working on has a media problem that prevents Word from using it. Try the following:

*try formatting another disk

*save document to another disk"

And I'm sure there's no disk issues, as well as problem in file names.

Anyone could help?

Regards,

Muriel

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2012-08-29T00:41:29+00:00

    Thanks Daniel... this has worked. So I have to do this forever?  Mary

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  2. Anonymous
    2012-08-29T00:44:22+00:00

    no end note... Daniels  suggestion has solved my problem... so far... but not the cause?

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  3. Anonymous
    2012-08-29T01:13:27+00:00

    No, once that preference is defined, it applies to all documents.

    AutoRecover has always been buggy, particularly with long files and short intervals, and it does not play well with Time Machine, since apparently they both attempt to access the same files at once. According to some posts, this has resulted in disk corruption. In addition, AutoRecover is only useful if Word freezes (otherwise, you'll never get to see it at work). It is not an AutoSave feature and it does not replace file backups.

    For important and/or longer documents, you should enable Word > Preferences > Save > Always create backup copy. However, if you leave it permanently on, a month from now you will find your hard disk littered with files named "Backup of this" and "Backup of that" all over the place. That's why I only enable it when working on something for a couple of days in a row.

    And once in a while, like at the end of the day, make copies of your important files. For this you can use another computer, an external drive (if you don't have Time Machine) or even email them to yourself (they will remain in the mail server as a backup).

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  4. Anonymous
    2012-08-29T01:24:17+00:00

    thanks for your help x

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  5. Anonymous
    2012-09-11T22:42:59+00:00

    Hello,

    I am having this same problem currently, using OS X Mountain Lion and a MacBook Pro (13", early 2011).

    I recently downloaded the July 2012 update to Office but that did not resolve this issue.

    Why has this not been fixed yet? It makes Word almost non-functional...

    -Kevin

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