Word for Mac 2011 keeps crashing every time I work with a document, relatively large (50Mb), on MacBook Pro. When I work at the same document, in iMac, there is no problem. What could it be?

Anonymous

I keep receiving these messages:

"This is not a valid time name. try one or more of the following..."

"You cannot save while the file is in use by another process. Try saving the file with a new name"

"There is an unrecoverable disk error on file.

The disk you're working on has a media problem that prevents Word from using it. Try the following:

*try formatting another disk

*save document to another disk"

And I'm sure there's no disk issues, as well as problem in file names.

Anyone could help?

Regards,

Muriel

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53 answers

Anonymous

2012-03-04T13:43:07+00:00

Daniel,

3/4/2012 report

I now check the test doc first so that a crash of the control doc doesn't ruin the test.

3/4/2012: 7:38am

Latest TMBU 7:20 am. Attempt to save test doc successful

3/4/2012: 7:39 am. Latest TMBU 7:20 am. Library folder excluded from TMBU. Attempt to save Control doc unsuccessful: “Cannot save while file is in use by….” Rename doc and reestablish location, save to folder, Word Work File L_768924244.tmp resides in folder.

Note: Excluding the Original test document folder from TMBU for the test doc seems to eliminate the failure. Continuing to let TMBU the original Control doc folder while excluding AutoRecovery, /Preferences, and /Library from TMBU have not proved successful for the control doc.

I will back-up the doc internally within Word, i.e. make a back-up copy and begin to manually exclude the original large doc files until MS finds a solution.

Respectfully,

John
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Anonymous

2012-03-29T11:40:37+00:00

Several days ago, I started having the same kind of problems as described above: trying to save a 30 meg file and getting an error message about "read-only" and renaming the file. This morning, I opened a blank document, inserted the entire 30 Meg file into the blank document. The formatting changed somewhat but so far, I have changed the file and saved it 7 or 8 times without any problems. If the problem recurs, I will report back.
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Anonymous

2012-08-27T10:59:30+00:00

I have a MacBook air & the above is happening to me. My whole system crashed ...I had to reformat my disc & get a new microsoft:mac downloaded today.

I just started working on my doc & it has happened again... "There is an unrecoverable disk error on file. The disk you're working on has a media problem that prevents Word from using it....try formatting another disc or save the doc to another disk."

The only way I can get out of this is shut the computer down & I will lose my changes to the doc.x
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Anonymous

2012-08-28T22:58:28+00:00

Start by disabling Word > Preferences > Save > Save AutoRecover info.
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Anonymous

2012-08-28T23:15:06+00:00

By chance, do you have Endnote? i have the same problem and the information on the Endnote forums establishes beyond any doubt that the problem is caused by the CWYW tool. This was not a problem in v. X4, but is present for X5. one can turn off some of the causes of the problem in Endnote, but I am still have crashes. Endnote says it will be addressed in a release this fall, which is crazy to wait that long!
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