Word for Mac 2011 keeps crashing every time I work with a document, relatively large (50Mb), on MacBook Pro. When I work at the same document, in iMac, there is no problem. What could it be?

Anonymous
2012-02-15T23:33:07+00:00

Word for Mac 2011 keeps crashing every time I work with a document, relatively large (50Mb), on MacBook Pro. When I work at the same document, in iMac, there is no problem. What could it be?

I keep receiving these messages:

"This is not a valid time name. try one or more of the following..."

"You cannot save while the file is in use by another process. Try saving the file with a new name"

"There is an unrecoverable disk error on file.

The disk you're working on has a media problem that prevents Word from using it. Try the following:

*try formatting another disk

*save document to another disk"

And I'm sure there's no disk issues, as well as problem in file names.

Anyone could help?

Regards,

Muriel

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-03-06T19:16:39+00:00

    I have this same issue as Alain. System specs are: 

    17" Unibody MBP, 2.3GHz i7, 8GB ram, 480GB OWC Mercury EXTREME Pro 6G SSD

    The messages are the same as Alain's and the result is the same, the original is deleted unit runs hot and the fans spin up.

    Some background: Previous HDD showed hard linking errors in console that could then not be repaired due to hardware failure. SSD showed them after word crashing and diskutil could repair. Have yet to see the hardlink errors again.

    Permission repairs, disk repairs, three reinstalls and two clean installs plus replacing the HDD with an SSD have not resolved the issue.

    This is causing Word to be essentially unusable.

    The 'good' thing about this is that it is a consistant issue, which can be replicated on demand given the 'correct' steps :)

    So like Alain, looking for any input that could troubleshoot or even solve the issue.

    Thanks in advance,

    Thomas

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  2. Anonymous
    2012-10-10T09:14:27+00:00

    Thank you Daniel, I will try it and report back.

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  3. Anonymous
    2012-10-10T06:15:14+00:00

    If disabling AutoRecover does not fix your problem

    There was a recent issue with Time Machine taking a long time to back up drives. This would, of course, lock up any files it's copying. It has now been resolved with two supplemental updates from Apple:

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  4. Anonymous
    2012-10-10T02:40:18+00:00

    Start by disabling Word > Preferences > Save > Save AutoRecover info.,,,, this seems to be a common problem... rectified for me by the former process .. be good if microsoft sorted it out with apple...

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  5. Anonymous
    2012-10-10T02:38:28+00:00

    this worked thanks

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