Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

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Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

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  1. Anonymous
    2011-11-09T22:23:56+00:00

    Thank you for your  prompt response.  The 32bit hot fix installed without a problem and I now have the correct verstion of vbe7.dll

    Jeffrey Morton

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  2. Anonymous
    2011-11-10T09:50:04+00:00

    Hi Nathan

    I think I finally worked it out

    Although I have a PC,  our network runs on citrix  via a thin client terminals.

    I am the guinea pig for the hotfix, so I have downloaded and installed the correct hotfix onto my PC only.

    When I open VB in an access database on the network it crashes

    But if I copy the Database to my PC, VB opens ok.

    I should have realised that if I open a database on the network it will use the citrix published Access not my PC Access - duhh

    we will go ahead and install the hotfix on the network

    thank you for your help

    Having looked through this thread, you deserve a pint !!

    regards

    John

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  3. Anonymous
    2011-11-10T16:12:16+00:00

    Another Citrix User for Access 2010 applications here. Thanks for your information!

    Would you be so kind as to provide your general specifications for both your server and development station?

    e.g. Windows 2008 32 bit OS, Office 2010 32 bit  / Windows 7 32 bit, Office 2010 32 bit

    My first deployment of Access on Citrix was in 1998. It is a great way to go for dial-up customers.

    Today, the opportunity to link Access applications to Share Point 2010 from a server deployment sound promising.

    B.T.W. - Any estimates about the schedule of SP2 (assuming things continue to go well)?

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  4. Anonymous
    2011-11-14T15:44:34+00:00

    Hi

    Windows 2003 and Office 2010 32bit

    Regarding SP2 - no idea

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