Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

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  1. Anonymous
    2011-10-29T12:18:21+00:00

    I take that back.  The file is provided.  But so is the misleading web page. :-/

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  2. Anonymous
    2011-10-29T13:58:18+00:00

    Thanks for the update Nathan. It is never fun being the point man to discuss any problem. We really appreciate any and all information. Your efforts are truly valued.

    shameless plug:

    http://www.access-programmers.co.uk/forums/showthread.php?p=1108447#post1108447

    I have posted a new thread at the Access-Programmers site. I encourage people to share actual experiences with other professionals.

    Regarding: "Bit sneeky though . .. releasing the info in the middle of the night .. or pre-dawn attack on the the Poms . . "   I was reading up on my ancestry, one that grew up with George Washington, shared the same nanny an newspapers reported "played ball duing his youth". During the revolution as an officer under Washington, he specialized in leading pre-dawn attacks. So, way to keep the spirit of an American tradition alive Nathan!

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  3. Anonymous
    2011-10-29T16:12:45+00:00

    Just to be absolutely clear, if I have Windows 7 64-bit and Office 2010 32-bit, I want the x86 Hotfix?

    Thx,

    Darrell

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  4. Anonymous
    2011-10-30T16:36:59+00:00

    hi

    Download of the hotfix detect my platform wrong. I hav W7-64bit, and Office2010-32 bit.

    I can only download the hotfix for x64 bit. I can't select any x86 for download.

    I get:

    KB Article Number(s): 2596585

    Language: All (Global)

    Platform: x64

    And it dos not update the x86 version of office.

    Chr.

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