Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

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Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

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  1. Anonymous
    2011-09-24T21:25:04+00:00

    Hello everyone,

    I'm an MS Access developer ... have been since Access 2.

    Since the end of July, I have experienced the same problems as everyone else.  Our IT department finally uninstalled SP1 on my PC as well as a coworker who also develops in MS Access.  That was a week ago ... NOT ONE PROBLEM SINCE!   I hesitated to write and say all is working well again ... I didn't want to tempt the Gods!!   Especially since periodically IT services automatically pushes out updates to everyone's PC and this will include SP1 again.  I've got my fingers crossed!  Would sure like a permanent solution.

    Paula

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  2. Anonymous
    2011-09-23T13:28:38+00:00

    As of now, I don’t have any additional information to share other than a fix is being worked on.  When I have any additional info to share, I will definitely let everyone know.

    Best Regards,

    Nathan O.

    Microsoft Online Community Support

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  3. Anonymous
    2011-09-23T13:23:36+00:00

    Yes, it certainly is taking "forever". 

    Any word on status from Microsoft yet?

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  4. Anonymous
    2011-09-22T23:57:39+00:00

    I don't know why but I haven't had a reoccurence of this problem in a couple of months, and I never did uninstall SP1. I update code in one or more apps every day.

    On the other hand, I've had other apps crash out of the blue, such as SSMS, Outlook, Word, etc. And usually when I'm not even in them. Maybe the error metastasized?

    -DB

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