Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

Was this answer helpful?

4 people found this answer helpful.
0 comments No comments

203 additional answers

Sort by: Most helpful
  1. Anonymous
    2011-07-28T17:55:46+00:00
    1. Having developed databases in Access since Access97, I always go to design view first out of habit and good practice, even though it is no longer strictly necessary (or should I say until SP1 it was not necessary)
    2. If you open in design view a simple form that has been running normally and developing code normally for months under pre-SP1 vbe7.dll, and then add even limited code (such as a simple for-next loop to clear a list), then under SP1 this triggers a crash.
    3. You also get crash VB-related problems in a vital developer context where you are developing new or amended database components in the master copy on your computers, and then either sending them out to clients or dealing with the integration of the new elements through a mixture of import/export and/or remote access.

    The SP1 pre-release testing apparently neglected to check the developer context, where a developer was needing to add code to an existing form or module. Existing accdbs will usually run OK providing that you don't try to develop them. This is presumably why you are getting fewer problems with users of existing systems, and the main focus of problems is in the development context.

    The developers who you are getting these bug reports from are not doing silly things. We are simply trying to do the core tasks of developing and amending database code and components as we have all done for years without problems. Access 2010 was great, totally reliable and an excellent development environment, UNTIL SP1.   If we uninstall SP1, we are again without problems. What does it take to get this message and its logical implication across, together with a sense of the urgency of the issue for Ac cess 2010 developers?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2011-07-28T17:43:54+00:00

    You are probably careful to avoid doing this, but all versions of Access have a fairly good chance of corrupting the code project if a form/report's code is edited in any way without going to design view first.

    If you are editing a form's code with the form in form view, then it looks like SP1 raised the chance of corruption to 100%.

    No, I wasn't aware of that. But I never had this problem in earlier versions.

    What do you mean by " it looks like SP1 raised the chance of corruption to 100%."

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-07-28T16:58:57+00:00

    You are probably careful to avoid doing this, but all versions of Access have a fairly good chance of corrupting the code project if a form/report's code is edited in any way without going to design view first.

    If you are editing a form's code with the form in form view, then it looks like SP1 raised the chance of corruption to 100%.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2011-07-27T16:24:06+00:00

    Strongly agree Darrell, and thanks for this very helpful update, particularly the confirmation that the decompile workaround is not a permanent or a realistic solution in a client context.

    Since uninstalling SP1 here, everything has been functioning normally across all apps. We can only hope that Microsoft is monitoring this real-world experience with SP1 and is urgently working on a revised SP1 (or at least a reliable fix).

    Was this answer helpful?

    0 comments No comments