Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

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  1. Anonymous
    2011-10-14T13:22:36+00:00

    Installed SP1 again after the October updates came out earlier this week.  So far so good.  An accdb that I was having problems with before uninstalling SP1 is not giving me any problems since the reinstall.  Keeping my fingers crossed!

    One thing that did happen is that my wizards (query, form, report) had to be reinstalled.  A minor annoyance but a annoyance nonetheless...

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  2. Anonymous
    2011-10-12T01:20:29+00:00

    Installed SP1, ran into the same problems, found this thread, uninstalled SP1.  Another round trip - not the first time.  Hope MS gets this fixed soon.  It would be VERY NICE if the KB article dealt with this situation, if there is anything particular about it. Glad you mentioned it Jon.

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  3. Anonymous
    2011-10-06T01:42:29+00:00

    Also I have the same problem. I use 32-bit Access SP1 on W7. My mdb crashes inconsistently. This mdb uses linked tables with SQL Server. The crash only happens to me when I'm developing in my own equipment. When it ocurres I use the /decompile option and the problem is soved. There are not crashes for 80 people that uses the app.

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  4. Anonymous
    2011-10-05T20:55:16+00:00

    I too have uninstalled SP1 ... so please have the KB team address specifically what we are to do in this situation to 'permanently' fix the problem.  Thank  you!

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