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I keep getting an error message re: ONENOTE when I try to use my newly installed printer. It worked just fine about 5 times then out of the blue when I tried to print again there is an error message which reads: "Before you can use this feature ONENOTE must start for the first time. You can return here and try again after ONENOTE starts." I have no idea how to remedy this. I did a trouble shoot and it shows my printer is working just fine. PLEASE HELP!
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It sounds like the OneNote printer got set as the default and you have not started OneNote.
Try this:
Open the Control Panel
Find the printer you want to use
Right click it and choose "Set as default printer"
Does this work for you?
John Guin [msft]
OneNote Test Team
Thank you!
Keep in mind that there may be two versions of OneNote on your Windows 8 computer. An "app" version from Windows Store and a "desktop" version from Office. For me, the Office version was the culprit. On Windows 8 Start page, scroll down to see a list of all programs and look under Microsoft Office, not the letter "O". Hope that helps someone.
I went in and deleted the printer that said one note, it then defaulted to my regular printer. So far it is working fine. Good luck!
I had the same problem and I want to thank you John, I followed your instructions and the problem was fixed, you save me hours of aggravation.