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I keep getting an error message re: ONENOTE when I try to use my newly installed printer. It worked just fine about 5 times then out of the blue when I tried to print again there is an error message which reads: "Before you can use this feature ONENOTE must start for the first time. You can return here and try again after ONENOTE starts." I have no idea how to remedy this. I did a trouble shoot and it shows my printer is working just fine. PLEASE HELP!
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It sounds like the OneNote printer got set as the default and you have not started OneNote.
Try this:
Open the Control Panel
Find the printer you want to use
Right click it and choose "Set as default printer"
Does this work for you?
John Guin [msft]
OneNote Test Team
Hey mate
Thank you, It just worked!
I am having the same trouble but I have opened the control panel, I have set as default printer and it still does it. This is crazy. I have had this computer and printer for 5 years and this has never happened before.
I went into the control panel for my printer and it is set properly but it still does it. This only started about 3 days ago. I have run every program to eliminate any virus but it is still doing it.
HELP
Diane Mavuro
it certainly worked
One Note hijacked my printer after I had installed Office 2013, and I couldn't just change the default printer back to the name of the one I have because the only printers now listed under printers in the Control Panel were 4 that all had something to do with One Note. My real printer was no longer there.
Here's what finally worked for me. It is possible that I didn't need to restart so many times, but FWIW...
(1) I turned off my computer, pulled out the power plug and the USB plug from the printer and restarted.
(2) I turned the PC off again, this time plugging the two cords into my printer again. When I restarted, I found my printer listed along with the 4 One Note "printers".
(3) Now I could remove the checkmark from the One Note printer it was on and put it on my printer. I also deleted all 4 of the One Note printers. They have not bothered me since, though I assume that One Note is still there somewhere in my computer.
I hope this helps someone.