"error in the Microsoft Word previewer"

Anonymous
2010-08-06T03:09:22+00:00

Is there a fix for this problem?

I have Office 2010 operating on Windows 7 64 bit

When I select File >> Open and click on a Word file (new format or 2003 format) the preview pane has a message as follows

"This file can't be previewed because of an error in the Microsoft Word previewer"

Even if I create a new document and save it, trying to see it in the File Open dialog box gives the same message

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-01-20T22:10:35+00:00

Take a look at http://support.microsoft.com/kb/983097 for workarounds.

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  1. Anonymous
    2012-02-14T07:50:11+00:00

    I think we should cut Microsoft some slack here. Our expectations are just too high. After all, if you look at the latest disaster on the horizon that is Windows 8, you will realise that Microsoft needs our sympathy and understanding.

    Now, what's the address of my nearest Apple store ... ?

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  2. Anonymous
    2012-02-14T00:21:43+00:00

    On August 10, 2010 reply #1 said :This is due to a bug in Office 2010. Microsoft is aware of the bug and is working to resolve it... I'm told.

    And surely Microsoft has got to know about the problem as many times as it is posted and their software is what generates the error message.  How did that get in there?

    AND Surely Microsoft does not want people saying "You can preview Excel in Word and you can preview Word in Excel" ???????  But not in their respective programs.  OMG  (Stated in one of the replys.)  And surely Microsoft has got to know about the problem as many times as it is posted.

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  3. Anonymous
    2012-02-13T23:50:30+00:00

    What makes you think anyone is trying to fix it?

    Blind faith and eternal optimism.

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  4. Suzanne S Barnhill 279.5K Reputation points MVP Volunteer Moderator
    2012-02-13T23:28:21+00:00

    What makes you think anyone is trying to fix it?

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