"error in the Microsoft Word previewer"

Anonymous
2010-08-06T03:09:22+00:00

Is there a fix for this problem?

I have Office 2010 operating on Windows 7 64 bit

When I select File >> Open and click on a Word file (new format or 2003 format) the preview pane has a message as follows

"This file can't be previewed because of an error in the Microsoft Word previewer"

Even if I create a new document and save it, trying to see it in the File Open dialog box gives the same message

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-01-20T22:10:35+00:00

Take a look at http://support.microsoft.com/kb/983097 for workarounds.

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  1. Anonymous
    2010-08-06T14:51:47+00:00

    Herb

    I don’t have any problem previewing either docx or doc documents using Word 2010 and Windows 7 (both 32-bit). Is this known problem with just 64-bit Office or 64-bit OS or Windows XP or what?

    I know it never worked in Word 2007, but Word 2010 is fine.

    -- Terry Farrell - MSWord MVP

    "Herb Tyson [MVP]" wrote in message news:*** Email address is removed for privacy ***...

    This is due to a bug in Office 2010. Microsoft is aware of the bug and is working to resolve it... I'm told. Note that you can preview Word files in Excel 2010, and you can preview Excel files in Word 2010, but neither can preview its own files. The work-around for now is to use Windows Explorer (or a different Office 2010 program) when you need to preview files of a particular type.


    Herb Tyson Microsoft Word MVP Herb Tyson Word Bible Blog


    Terry Farrell

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  2. Anonymous
    2010-08-06T12:40:55+00:00

    This is due to a bug in Office 2010. Microsoft is aware of the bug and is working to resolve it... I'm told. Note that you can preview Word files in Excel 2010, and you can preview Excel files in Word 2010, but neither can preview its own files. The work-around for now is to use Windows Explorer (or a different Office 2010 program) when you need to preview files of a particular type.


    Herb Tyson Microsoft Word MVP

    Herb Tyson Word Bible Blog

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