"error in the Microsoft Word previewer"

Maybe it's time to close this thread as there's no prospect of MS doing anything and we're all wasting valuable time on it. Perhaps those of you who want to go down the Office 2013 and Metro route will have better luck and everything will work perfectly. It's a path I don't want to follow myself. Good luck guys.

MS has a LOT of customers. So problems have to have a serious impact before they get worked on. Serious as defined by MS. Apparently "previewer" problems are not high on their to-do list. The way to get issues higher on the list they either to recognize it as a serious problem on their own, or a LOT of people have to be vocal about complaining about it. This forum is one place to bring issue to notice, click on the "me too" button on the original posting.  Here are some other places you can make you complaint known:

Your satisfaction Matters! Let us know your thoughts about your Microsoft experience.

https://secure.opinionlab.com/ccc01/o.asp?id=yDnqREvN

MS has a very large audience, so if you want your suggestion to be acted upon you need many people to make the same suggestion. So ask your friends, fiends <grin>, enemies, relatives, co-workers, strangers on the street also submit your suggestion to all of the following locations.

Here is proof  that once in a blue moon MS does actually listen to user input about some of it’s “stupid” design decisions: http://www.theregister.co.uk/2012/05/09/visual\_studio\_11\_grey\_no\_more/

So “.. yes Virginia …”, it is worth complaining about the stupid ribbon, or other pet peeve, they sometimes pay attention.

But then again, when I looked at the “before” and “after” I don’t see much improvement!  I’m afraid this is a fore-runner for a “metrofied” Office 15.  Well, we’ll see.

Another example of MS sometimes listening is found in Outlook. In 2010 MS removed the “Unread” messages view from Outlook.  In 2013 the “Unread” view is returned.

Microsoft: Tell us what you think

http://mymfe.microsoft.com/support.microsoft.com/feedback.aspx?formid=24

http://office.microsoft.com/en-us/suggestions.aspx?sitename=CL100569831033&type=0

Office 2013 / Office 365 Preview Help Forum

http://social.technet.microsoft.com/Forums/en/officeitpropreview/threads

MS Office 365

http://mymfe.microsoft.com/Microsoft%20%20Online%20%20Services/Feedback.aspx?formID=210

Office 2010

http://mymfe.microsoft.com/Office/feedback.aspx?formID=375

http://office.microsoft.com/en-us/suggestions.aspx 

http://www.worldstart.com/ms-office-2010-putting-in-your-2-cents/print/ (it is something of a run around, but there are links to lots of good resources too)

I have the same problem with the previewer as the other folks do.  I have looked at the referenced article (KB983097), and I find the answer unacceptable.  This is a bug - a known bug - and the workarounds are effectively to ignore the bug.  This post is nearly 2 years old.  This bug should have been fixed by now.  I want a real solution (i.e. fix the bug in an update).  I'd like to speak to a Microsoft representative without having to give credit card information to a support page.

Well I followed the 4 pages of this thread in the hope that I might find a pot of gold at the end of the rainbow ...

But then, of course, you never can get to the end of a rainbow can you Microsoft? :-)