Turn Off Compatibility Mode in Word 2010

Anonymous
2010-11-20T16:54:07+00:00

Original Title: Word 2010 - Compatibility Mode

Hi,

I've been reading the threads here trying to find exactly how to turn off this annoying compatibility mode in Word.  I'm NOT using Outlook which seems to have been the culprit for some.  These word docs are also automatically saving as Read-Only I guess, as I'm not choosing that option in the Backstage view

The file was originally a 2007 word file but I transferred it to my new/current laptop with Office 2010.  I had been working with the file regularly on this system without any problems but in the last two weeks, this problem started.  I didn't re-set anything or upload any new software, etc.  Is it some sort of glitch from an upgrade?

I've even copied the manuscript to a new word doc and eventually it reverts to an unplanned file name (wd000006) and Read Only Compatibility mode.

I have to re-save the file each time with a new name.

Thanks in advance for you help.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-11-20T17:20:02+00:00

[Compatibility Mode] is Word's way of telling you that the document file was originally created in an earlier version. As a result, the file structure will not support some features normally available in this version of Word (so you shouldn't panic when you can't access it). Compatibility mode display has always been there when working with "old" files, you simply may not have noticed it.

One option you have is to let word "convert" to 2010 file structure. Do it this way:

  • Open one of these compatibility mode docs, note the displayed [compatibility mode] message
  • Note: in the Home tab / Font group / look at the Text Effects "A" icon, it is light grey and unavailable
  • Click on File tab
  • it should open in the Info option, if it doesn't, click on Info
  • Click on the Convert button
  • (optionally) Word displays an informational dialog box. There is a check box option to not display it, personally I prefer to let it continue display, make your own choice.
  • click on OK if the dialog displayed
  • Note that the [compatibility mode] message is gone, but the extension is still DOC
  • Note that the Text Effects "A" icon is light blue and available
  • now do a File tab / Save
  • Note that now after doing a SAVE, not SAVE AS!, the file extension is now DOCX

Does this solve your problem?

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Jay Freedman 208.2K Reputation points Volunteer Moderator
2012-05-18T15:46:28+00:00

When Word 2010 creates all new blank documents in Compatibility Mode, that means your Normal.dotm template (the one used as the base for new blank documents) is in Compatibility Mode. This is usually the result of upgrading from an earlier version as opposed to a clean install.

To fix it, you must open the Normal.dotm file itself to convert it to Word 2010 format. That means using the File > Open dialog instead of the File > New dialog. There are two things you must do in that dialog:

  • Make sure the file type dropdown (next to the file name box) is set to either "All Files (*.*)" or "All Word Documents (*.docx;*.docm;*.dotx;*.dotm;....)" or "All Word Templates (*.dotx;*.dotm)". Any other setting will hide the file you're looking for.
  • You have to locate the folder that contains Normal.dotm. In Windows 7 that's usually C:\Users<your name>\AppData\Roaming\Microsoft\Templates, but it's different in Windows XP, and could be different if you've used the Options >Advanced > File Locations dialog to change the User Templates location. Also, the AppData folder and everything under it is marked as Hidden by default, so you might not be able to see it if you try to navigate the folders. The quickest way to get there is to go to the address bar at the top of the Open dialog and type in %AppData%\Microsoft\Templates and press Enter.

Once you locate Normal.dotm in the Open dialog, click it and click the Open button. If the Word title bar now says "Normal.dotm [Compatibility Mode]", click File and click the Convert button. Then save and close the file. All future new blank documents should no longer be in Compatibility Mode.

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78 additional answers

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  1. Anonymous
    2013-11-07T10:03:15+00:00

    What version of Word are you working in? Since you say there is no file tab and no "Text Effects" icon I suspect you are working in Word 2007 or earlier.

    In Office 2007, click on the "Office Orb" > Convert command, follow prompts from there.

    What Version of Office am I running? What version of Word

    **http://office.microsoft.com/en-us/word-help/what-version-of-office-am-i-using-HA101873769.aspx**

    **http://www.shaunakelly.com/word/management/what-version-of-word-do-i-have.html******

    **** **http://www.7tutorials.com/6-ways-learn-exact-version-any-application-you-are-using******

    Most people are using 1 of 3 Office versions: 2003, 2007 or 2010.  There is a major split between in the user interface between 2003 which is the “old” Menu system and 2007 which uses the “new and improved” Ribbon.

    I will provide simple guidelines on how to quickly identify which version of Office you are running.

    How Can Identify Office / Word 2013

    If you are familiar with earlier versions of Office, you will immediately notice the color of the Ribbon and the icons are slightly “simpler” in design.

    If you have not customized it, you will notice that the tabs are all Upper case (it is a quick fix to “correct” that).

    The Tabs in the Word Ribbon have a new tab: File, Home, Insert, and Design, Page Layout, References, Review, View

    To find the exact version information, File menu > Account command > About Word button. The About dialog will list the detailed version information. It is essentially the same as early versions.


    How can I Identify Office / Word 2010

    The Word (application) icon has returned, to the left corner of the application window, eliminating the “Office” button. The rest of the application title bar is the same as 2007: QAT beside Application icon followed by the Filename and application name centered. Unlike 2007, there is very little contrast in the background color of the inactive tabs compared to the title bar. The active tab is still highlighted by the light backgound color.

    The Tab names are: FILE, Home, Insert, Page Layout, References, Mailings, Review, View

    The ribbon is essentially the same as in 2007. The main difference is that the contrast between buttons and the background that was apparent in 2007 has been muted so that the buttons completely merge into the background.


    To find the exact version information, File menu > Help command > In the Backstage Pane will list the detailed version information about half way down. If you click on the hyperlink hidden under the text “Additional Version and Copyright Information” below the version number. This will display the “About” dialog box. It is essentially the same as early versions.

    What and where is the Office 2010 Backstage view

    **http://office.microsoft.com/en-gb/onenote-help/what-and-where-is-backstage-view-HA010370584.aspx******

    How can I Identify Office / Word 2007

    The Word (application) Icon has been replaced in the Upper left corner of the application window by a big round 4 color “Office” button (it is clickable!) that spans 2 rows. Beside that are some icons for the “Quick Access Tab (QAT)” (note: optionally it can be relocated below ribbon). Beside the QAT in a light background is the Application title. The File name followed by “ – Microsoft Word” is centered in the Application title bar. Immediately below that is the “Tab” bar. Each tab is a graphical redesign of the old menus. The “active” tab has a light background, the rest of the inactive tabs are in a darker contrasting background color.

    The Tab names are Office Button, Home, Insert, Page Layout, References, Mailings, Review, View

    Immediately below the tab names is the new “Ribbon”. It is subdivided into “Groups”. Within the group, small and large icons and text lables.  The icon organization is dynamic. As you resize the width of the application window, the icon layout is adapted. Icon sizes and locations will change.


    To find the exact version information, Office Orb > Word Options button > Resources option > About button This will display the “About” dialog box. It is essentially the same as early versions.

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  2. Anonymous
    2014-02-09T17:13:29+00:00

    Lisa.N.G,

    I have a 98 page file in Word P.C. Vista that won't open, the pages it is located on opens as a 'blank page' titled 'Compatability Mode',  I recently upgraded from Vista 2003? to Microsoft Office, Home and Student 2007, and new for me Windows 2010, a recent upgrade as well. I cannot find one post anywhere about how to recover a lost, trapped. blank document, have you any advice or suggestions. May I thank you for any assistance you can give,    Bob Sherwood,

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  3. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2014-02-09T18:08:41+00:00

    I cannot find one post anywhere about how to recover a lost, trapped. blank document, have you any advice or suggestions. May I thank you for any assistance you can give,    Bob Sherwood, 

    To troubleshoot damaged documents in Word, take a look at http://support.microsoft.com/kb/918429/en-us/ (How to troubleshoot damaged documents in Word 2007 and in Word 2010).

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