Turn Off Compatibility Mode in Word 2010

Anonymous
2010-11-20T16:54:07+00:00

Original Title: Word 2010 - Compatibility Mode

Hi,

I've been reading the threads here trying to find exactly how to turn off this annoying compatibility mode in Word.  I'm NOT using Outlook which seems to have been the culprit for some.  These word docs are also automatically saving as Read-Only I guess, as I'm not choosing that option in the Backstage view

The file was originally a 2007 word file but I transferred it to my new/current laptop with Office 2010.  I had been working with the file regularly on this system without any problems but in the last two weeks, this problem started.  I didn't re-set anything or upload any new software, etc.  Is it some sort of glitch from an upgrade?

I've even copied the manuscript to a new word doc and eventually it reverts to an unplanned file name (wd000006) and Read Only Compatibility mode.

I have to re-save the file each time with a new name.

Thanks in advance for you help.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-11-20T17:20:02+00:00

[Compatibility Mode] is Word's way of telling you that the document file was originally created in an earlier version. As a result, the file structure will not support some features normally available in this version of Word (so you shouldn't panic when you can't access it). Compatibility mode display has always been there when working with "old" files, you simply may not have noticed it.

One option you have is to let word "convert" to 2010 file structure. Do it this way:

  • Open one of these compatibility mode docs, note the displayed [compatibility mode] message
  • Note: in the Home tab / Font group / look at the Text Effects "A" icon, it is light grey and unavailable
  • Click on File tab
  • it should open in the Info option, if it doesn't, click on Info
  • Click on the Convert button
  • (optionally) Word displays an informational dialog box. There is a check box option to not display it, personally I prefer to let it continue display, make your own choice.
  • click on OK if the dialog displayed
  • Note that the [compatibility mode] message is gone, but the extension is still DOC
  • Note that the Text Effects "A" icon is light blue and available
  • now do a File tab / Save
  • Note that now after doing a SAVE, not SAVE AS!, the file extension is now DOCX

Does this solve your problem?

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Jay Freedman 208.2K Reputation points Volunteer Moderator
2012-05-18T15:46:28+00:00

When Word 2010 creates all new blank documents in Compatibility Mode, that means your Normal.dotm template (the one used as the base for new blank documents) is in Compatibility Mode. This is usually the result of upgrading from an earlier version as opposed to a clean install.

To fix it, you must open the Normal.dotm file itself to convert it to Word 2010 format. That means using the File > Open dialog instead of the File > New dialog. There are two things you must do in that dialog:

  • Make sure the file type dropdown (next to the file name box) is set to either "All Files (*.*)" or "All Word Documents (*.docx;*.docm;*.dotx;*.dotm;....)" or "All Word Templates (*.dotx;*.dotm)". Any other setting will hide the file you're looking for.
  • You have to locate the folder that contains Normal.dotm. In Windows 7 that's usually C:\Users<your name>\AppData\Roaming\Microsoft\Templates, but it's different in Windows XP, and could be different if you've used the Options >Advanced > File Locations dialog to change the User Templates location. Also, the AppData folder and everything under it is marked as Hidden by default, so you might not be able to see it if you try to navigate the folders. The quickest way to get there is to go to the address bar at the top of the Open dialog and type in %AppData%\Microsoft\Templates and press Enter.

Once you locate Normal.dotm in the Open dialog, click it and click the Open button. If the Word title bar now says "Normal.dotm [Compatibility Mode]", click File and click the Convert button. Then save and close the file. All future new blank documents should no longer be in Compatibility Mode.

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  1. Anonymous
    2017-12-17T20:47:39+00:00

    You yell at them (MS) because things are too hard, some of us yell at them because the keep trying to make things simpler for you, making things harder for us.

    "Compatibility mode" is one of those "make it simpler" things they did. I believe there was more reason when they used the old "DOC" format files, but for some reason they continued it in the new DOCX format.  So when you open an older file it shows the "Compatibility Mode" information message in the title bar as a clue when you try to use a command and it does not work.

    Here is a MS page that lists the features that trigger this mode in 2007 and 2010:

    https://support.office.com/en-us/article/Compatibility-changes-between-versions-cb713c85-3145-4e83-a8b6-1e3227a4c059?CorrelationId=081cb0a8-4b6d-42da-b1b5-94ed142ff4d0&ui=en-US&rs=en-US&ad=US&ocmsassetID=HA010370116

    What compatibility mode means is that the file was created in an older version of Word, and it cannot support all of the features in the newer version of Word you are using.  The one I specifically remember was when "Text Effects" (the fuzzy blue "A" icon in the Home tab > Font group) in 2010. When you opened a 2007 DOCX or 2003 DOC in 2010 (or later) the blue "A" is disabled, so it is displayed "greyed out".

    Here are 1-2-3 (litteraly) how to instructions.

    https://www.techwalla.com/articles/best-wireless-gaming-headsets-of-2016

    let us know if you want anything explained

    This page has more information about the subject in a format you hopefully can understand

    **What Is “Compatibility Mode” in Microsoft Office?   https://www.howtogeek.com/256269/what-is-compatibility-mode-in-microsoft-office/**by Chris Hoffman on May 28th, 2016

    When you open a document created in an older version of Microsoft Word, Excel, or PowerPoint in a modern version of Office, you may see “Compatibility Mode” appear after the name of the document in the titlebar. This changes the way the document appears and prevents you from using some modern features. This normally isn’t something you should worry about–Office does the right thing to ensure old documents work properly and you can continue to collaborate with people using older versions of Office. But you can leave Compatibility Mode, if you like.

    Hint: I just posted a suggestion to MS to automate conversion to make it even simpler. Please go to the link and vote for it and add your own comments to it. Maybe MS will listen and do it ...

    Compatibility mode - automate conversion -  https://word.uservoice.com/forums/304924-word-for-windows-desktop-application?query=Compatibility%20mode%20-%20automate%20conversion

    If you want more general and technical information about compatibility mode you can look at this page:

    Plan for using compatibility mode in Office 2010  https://technet.microsoft.com/en-us/library/cc178998.aspx?f=255&MSPPError=-2147217396

    Although standardizing on the Microsoft Open XML file format is the best way to minimize compatibility issues, this goal can be difficult to achieve for organizations that plan to deploy Microsoft Office 2010 over a period of months or years. Even after the migration is complete, users might continue to collaborate with partners, customers, and other organizations that use earlier versions of Office. To help users maintain productivity during all phases of an Office 2010 migration, you can let users continue to work in the 97-2003 binary file format (*.doc, *.xls, and *.ppt) and use the compatibility features that are included with Microsoft Excel 2010, Microsoft PowerPoint 2010, and Microsoft Word 2010.

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  2. Anonymous
    2017-12-17T18:32:56+00:00

    Nor me! It's a shame that everyone who has been so kind to answer seems to talk a totally different language to me! I think this is not possible unless one has a degree in computer technology!

    WHY does MS have to make things so difficult for the likes of thee and me?

    All I want is for things (like my Word Documents) to NOT change but to stay in the format I have customized to my personal use and preferences. Is that too much to ask?

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  3. Anonymous
    2017-12-17T16:55:31+00:00

    not clear how I clear this problem

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