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I have a Word 2010 doc that will not print images or text boxes, of which the doc contains twenty or so. I have tried printing to different printers (different brands/models) in our office, to no avail. When printing to PDF (Acrobat Pro, not Word's built-in distiller), it works; so does doing a Save As using the built-in PDF distiller. Curiously, a single image in the doc does, in fact, print; it was imported from a 2003 doc (however, so were most of the other images that are not printing). In addition, I have a SmartArt component (org chart) that is printing fine.
Any suggestions on a solution are appreciated. Converting to PDF each time I need to print is tedious and should not be necessary when using the world's most popular word processor...
Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
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I think you are correct. This does sound like a problem with the printer driver. Check to make sure that you have the latest driver and then delete and reinstall the printer.
Try looking under "Printer Properties", Advanced, turn off "Enable advanced printing features".
On same page, also try "Print directly to the printer" which will bypass the spooler service.
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Hi,
I am having the exact same issue. I don't believe it is an issue with print drivers as the issue happens when printing to pdf or Microsoft xps or any other printer with different drivers.
My workarounds at the moment are to save as doc 97-2003 format or to save to pdf and print.
No fix as of yet even with all the latest Microsoft and windows updates installed.
When viewing the document in print view it looks fine, as it should.
Any suggestion will be much appreciated.
Thanks,
By "print view," do you mean Print Layout view or Print Preview? The latter is the critical view for troubleshooting print problems. If the images or text boxes don't appear in Print Preview, then check to make sure that you have "Print drawings created in Word" checked in File | Options | Display: Printing options.