Word 2010 will not print images or text boxes

Anonymous
2011-03-08T21:00:27+00:00

I have a Word 2010 doc that will not print images or text boxes, of which the doc contains twenty or so. I have tried printing to different printers (different brands/models) in our office, to no avail. When printing to PDF (Acrobat Pro, not Word's built-in distiller), it works; so does doing a Save As using the built-in PDF distiller. Curiously, a single image in the doc does, in fact, print; it was imported from a 2003 doc (however, so were most of the other images that are not printing). In addition, I have a SmartArt component (org chart) that is printing fine.

Any suggestions on a solution are appreciated. Converting to PDF each time I need to print is tedious and should not be necessary when using the world's most popular word processor...

Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-03-08T23:27:59+00:00

I think you are correct. This does sound like a problem with the printer driver. Check to make sure that you have the latest driver and then delete and reinstall the printer.

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  1. Anonymous
    2012-08-27T01:07:59+00:00

    I think you are correct. This does sound like a problem with the printer driver. Check to make sure that you have the latest driver and then delete and reinstall the printer.

    This solution did not work for me.

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  2. Anonymous
    2012-08-27T01:07:11+00:00

    ...the problem is probably that you don't have "Print drawings created in Word" checked in File | Options | Display: Printing options...

    This option was off for me, so I've enabled it (thanks), but it did not fix the problem.

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  3. Anonymous
    2012-08-14T18:16:47+00:00

    Suzanne, you have another 'happy camper' for this solution.  Thank you for posting the information!

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  4. Anonymous
    2012-08-10T12:29:00+00:00

    This is great - thanks. I spent more than a week on this - it is still a problem in 2012, so clearly, this bug isn't fixed.  Really ridiculous!

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