Word 2010 will not print images or text boxes

Anonymous
2011-03-08T21:00:27+00:00

I have a Word 2010 doc that will not print images or text boxes, of which the doc contains twenty or so. I have tried printing to different printers (different brands/models) in our office, to no avail. When printing to PDF (Acrobat Pro, not Word's built-in distiller), it works; so does doing a Save As using the built-in PDF distiller. Curiously, a single image in the doc does, in fact, print; it was imported from a 2003 doc (however, so were most of the other images that are not printing). In addition, I have a SmartArt component (org chart) that is printing fine.

Any suggestions on a solution are appreciated. Converting to PDF each time I need to print is tedious and should not be necessary when using the world's most popular word processor...

Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-03-08T23:27:59+00:00

I think you are correct. This does sound like a problem with the printer driver. Check to make sure that you have the latest driver and then delete and reinstall the printer.

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  1. Anonymous
    2016-02-03T10:25:07+00:00

    This answer worked for me. The steps were:

    1. Save the document as "Word 97-2003 Document (*.doc)"
    2. Save the document as "Word Document (*.docx)", making sure that "Maintain compatibility with previous versions of word" is ticked.

    Many thanks for sharing this.

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  2. Anonymous
    2016-01-27T15:26:06+00:00

    Do the nonprinting images and text boxes show up in Print Preview? If not, then the problem is probably that you don't have "Print drawings created in Word" checked in File | Options | Display: Printing options. By "drawings" Word means anything in the drawing layer (as opposed to the text layer), which includes text boxes (usually) and wrapped graphics (those with a wrapping style other than In Line with Text). The one image that prints is probably inline.

    This has been very helpful! Thank you so much! :-)

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  3. Anonymous
    2015-12-16T08:17:16+00:00

    I had this problem in MS Word 2010 also.

    My text boxes showed up in normal view, in Print Preview, but not when I printed to multiple printers, and not when I saved as PDF.

    My solution was to restart Word 2010.

    Then my text boxes started showing up again.

    (I had not restarted Word in days)

    Hopefully this helps someone (it would have helped me).

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  4. Anonymous
    2015-12-14T23:47:14+00:00

    Thanks suzzane šŸ˜š

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