Word 2010 blacking out numbering for Heading 3 in body and TOC

Anonymous
2011-06-08T17:59:36+00:00

My boss gave me a document to fix. Word 2010 has started blacking out (black box) the number for Heading 3 headers in the body and the TOC. I make the blocking go away by modifying the style numbering, but I can't get the numbering to work properly (won't let me set the numbering at X.X.X for Heading 3).

Has anyone seen this black-blocking on header level numbers (and do you know how to fix it)?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-08-16T10:52:02+00:00

And actually, here is a solution which works.

  1. Find a document which has the correct formatting in it.
  2. Save it as a template
  3. In the corrupted (for that is what it is) document go to the styles dialog box. The easiest way to do this is to use CTRL+ALT+SHIFT+S, otherwise you have to find your way through the poxy ribbon
  4. Hit the manage style button at the bottom of the box (right hand one of the three)
  5. Hit import/export
  6. in the right hand window of the box which appears, hit close file
  7. Now navigate to the uncorrupted document and select it.
  8. In the scroll box above navigate to the style you want to fix and click on it (single click)
  9. The copy arrow should now poin to the right, toward teh corrupt document
  10. Hit copy
  11. Say yes to everything
  12. Close all dialog boxes

This fixed it for me, hopefully it will work for you.

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2015-12-02T00:29:16+00:00

That may not be a permanent fix.

The problem occurs because the font characteristics in the list template have become corrupted and is best fixed by running a macro containing the following code:

For Each templ In ActiveDocument.ListTemplates

    For Each lev In templ.ListLevels

        lev.Font.Reset

    Next lev

Next templ

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2011-06-08T22:22:40+00:00

See the article "How to create numbered headings or outline numbering in your Microsoft Word document" on the following page of fellow MVP Shauna Kelly's website:

http://www.ShaunaKelly.com/word/numbering/OutlineNumbering.html

If you create a template to hold your numbering scheme, you can use that template as the basis for new documents (using File > New) and the new documents will then inherit your numbering scheme. To do that, see:

Creating a Template - The Basics (Part I) at:

http://www.word.mvps.org/FAQs/Customization/CreateATemplatePart1.htm

and Creating a Template (Part II) at:

http://www.word.mvps.org/FAQs/Customization/CreateATemplatePart2.htm

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  1. Anonymous
    2012-04-06T10:35:54+00:00

    Hi,

    I have exactly the same problem  - blacked out level 2.

    It started to occur only recently, however it always  occurs when you open a document before submitting it for execution by the clients:)

    Probably one have to turn off  automatic updates to normal.dot, but still you have to repair everything before.

    There must be a fix issued by MS, since redoing the numbering in a 100 pages legal agreement takes a lot of very expensive time!

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  2. Anonymous
    2012-04-03T07:11:00+00:00

    "We are experiencing this same problem. .. Is Microsoft looking at fixing this bug"

    I am somewhat despondent about this. If Rebecca and I can find a few people in our respective  office communities who have been hit by this plague, I am sure there are many others and that this problem is widespread.

    At the moment I have two workarounds: Follow Nick Evans' route (Note that he is the only one who has been voted "helpful":-)), or do as a very knowledgeable colleague here does "Always use the defaults and do not modify them", I have no other option.

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