Excel 2010 crashes when using print preview button and adding headers/footers

Anonymous

I am using Office 2010 Professional with Windows 7. The installation was successful and I have no other issues with any Office programs except Excel 2010. Whenever I use the print preview button on the Quick Access Toolbar to check the print preview before printing, or use headers/footers to add these before printing, Excel crashes and forces a restart when I next go to save the document. It may allow me to do up to 3 print previews before I go to save the document and it crashes and attempts to recover the data or just shuts Excel down after a few times.

All other Office program functions work fine and I have checked my printer driver with a Microsoft utility and it reports no issues.

Can anyone help?

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94 answers

Anonymous

2011-01-05T22:15:45+00:00

Hi Richard

I am having the same problem as you. Again I've done all the things mentioned above but to no avail. I've seen another similar post and the problem was with the printer. With an inkjet there was a problem and with a laser it was OK.

I have an HP Photosmart C4280, in fact I have two and it does the same with both. I've downloaded the latest drivers from HP but no joy. Which printer do you have?

I don't think it will fix the problem but it may help Microsoft solve the problem. As and when I have access to another printer I'll try it to see if there is any difference.

Alex
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Anonymous

2011-01-04T21:56:54+00:00

Raju,

I am still waiting for an effective fix. Please let me know if you can help or not? If not, where can you refer me to for assistance with Excel 2010? It keeps crashing regularly and its hard for me to get my work done.
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Anonymous

2011-01-01T08:05:32+00:00

Raju/Microsoft,

I am waiting for your answer to make MS Excel2010 work properly.
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Anonymous

2010-12-31T00:21:06+00:00

Raju,

I tried the clean boot, disabled all services, opened the test excel file I created today (see my response above/below) and the same error created after I used print preview.

I think there is a code flaw in Excel 2010 unless you have something else to suggest.
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Anonymous

2010-12-30T23:18:16+00:00

Raju,

I don't use macros.

I created a new spreadsheet with 2 tabs, one for a simple list of data, and another where I created a histogram graph of the data. I saved the file to my hard drive, then went into print preview (from the quick access bar) and adjusted the margins then went back to home button then tried to save again and got the same error message as below:

"Errors were detected while saving C:\ filepath name. Microsoft Excel may be able to save the file by removing or repairing some features. To make the repairs in a new file, click Continue. To cancel saving the file, click Cancel".

Excel 2010 wont let me save my work after going into print preview or using the page setup button to add headers/footers to pages. It also crashes like this if I try to use the print page preview button on the bottom bar and wont let me add the same footer message across multiple tabs as I should be able to do.

This is the same problem that is happening in all my excel files after I upgraded to Excel 2010. Never happened before.

I think there is a serious problem with Excel 2010 which has not been addressed.

Please give me the fix. I am tired of the sheer hassle and frustration of trying to use the product.

Thank you.
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