OneNote 2010 can't connect to Windows Live

Anonymous
2011-02-03T05:25:54+00:00

I have Office 2010 which is updated on my Windows 7 {64bit} on my computer. The OS is updated too.

I bought a Windows 7 phone {Samsung Focus} and I created a Windows Live account plus I installed Live Essentials on my computer. If I'm correct, I need to use Skydrive to sync OneNote between my computer and phone.

The problem is that OneNote can't connect to Live. I've been trying for days. I have 6 notebooks in OneNote. I choose to share on the web, the web location is Windows Live. After the pop up of contacting server comes up I get the message " Unable to connect to Windows live. Below this there is just the icon "Share Notebook" which is grayed out.  I've tried this with all of the notebooks. I have tried this while my Live account is open on the browser. As I understand a login window should pop up, however this never pops up. OneNote on its own is deciding to locate and log on with the credentials.

I'm going crazy over this, any help is appreciated!

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2014-04-02T15:07:51+00:00

I have figured this out, after trying all the things above.  It came down to one thing, two-factor authentication.  If you have this enabled, to sign into OneNote on your PC you have to use your App Password, not your actual password to your Live account.  So log into your Live account, Click on Security Info, and then click create a new app password.  It will then display the current, or new, app password.  Now use that password that it gives you in OneNote and everything should sign right in.  Now I am able to sync all my files from OneNote to my phone without any issues, without messing with IE settings, and all that other stuff.

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Anonymous
2011-09-04T00:42:34+00:00

Hi There,

Not sure if you have resolved this issue yet!

I recently had the same issue on my Windows 7 64-bit pc, when I tried to connect to my Sky Drive account through One Note I was experiencing 'Can't Connect Error', Tried restarting WebClient and cached credentials this did'nt work, found out this was not related to any services but related to IE settings, by performing a reset of all settings and advanced settings this corrected the issue, I am now able to connect Sky Drive via One Note with out any problems

Martin

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  1. Anonymous
    2011-02-03T20:28:40+00:00

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  2. Anonymous
    2011-02-03T20:15:36+00:00

    I opened Excel, went to the review tab and clicked on Share Workbook. Pop up came up to go to trust center and clear option Remove personal info

    Window Share Notebook came up, indicated my computer has workbook open now.

    Went to File, Save & send > Save to Web. On the right the button, sign in was there. Clicked on it and window pop-up saying connecting to docs.live.net, I entered my e-mail and p'word. The log in was successful!

    I clicked on the refresh button then signed in to windows live through my browser {firefox} to see if the file was there, there was nothing. When I want back to Excel and then choose Save As, this came up " Save to Windows Live SkyDrive - Unable to connect to Windows Live SkyDrive. When I clicked on Try again the same message came up. Went to OneNote and received same message again.

    Thanks

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  3. Anonymous
    2011-02-03T19:06:32+00:00

    Does this happen only on Onenote? Try connecting to skydrive through Word or excel and post back the status.

    If the above was helpful please click "Vote as helpful". If it solves your problem click "Mark As Answered". Cheers !!!!!!!!!!

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