Word 2010 Prints Blank Pages With No Text.

Anonymous
2010-09-21T15:23:58+00:00

System:  Dell Optiplex computer with Windows 7 Ultimate 64-Bit in service for < 2 months with all Microsoft Updates installed (except languages).

Office:  Office Home & Student 2010 Retail.

Problem:  Word documents (newly created and existing previous version) print out blank pages with no text printed on them.  All other programs (Office and non-Office) print properly and with no errors.

                Word Print preview shows the text that should be printed but does not print the text.

                Word Printing to 'Microsoft XPS Document Writer' captures and saves the document with no text .

                Word Printing to 'Send To OneNote' sends a blank page with no text into the OneNote Notebooks.

Resolution attempts:  A repair of Microsoft Office was performed with no success.

                An uninstall and re-install was performed with no success.

                The root user folder was added as a Trusted Location in the Word Trust Center with no success.

                Different fonts and styles were used in multiple documents with no success.

                Multiple websites and forums were reviewed with no resolution to the problem.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-10-20T22:14:30+00:00

I have fixed my problem

I have a trial 2010 Office download from MS web.

I also have as my own an Office 2000 Preminum on my XP OS.

My problem occured on the 2000 and it also occured on the trial 2010. Got the 2010 to see if problem was in 2000 only or not.

I can not find the Option mentioned "Print the data on the Form" Maybe its because I have a Trial 2010.

Also i do not seem to find it on my 2000.

However I did correct my problem.

Start-Control Panel-Printers&faxes-

Right clicked printer  -click properties-

Clicked Advance tab

Removed default Check on "Spool print documents so program finishes printing faster

Checked-"print directly to the printer"

This caused both the Office 2000 a nd the Trial Office 2010 to print.

Now I do not know what the Properties Tabs are on later MS OS's are but for my XP, both 2000

2010 printed after I moved the check to "print directly to the printer.

I hope my correction on my XP OS with Printer helps you and everyone else.

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Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
2010-10-12T18:06:33+00:00

It has been suggested elsewhere that this may be caused by the "Print only the data from a form" option in the Advanced category of the Word Options dialog box.

Stefan Blom, Microsoft Word MVP

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  1. Suzanne S Barnhill 279.3K Reputation points MVP Volunteer Moderator
    2013-03-24T15:07:55+00:00

    There's a setting in Word 2003: Tools | Options | Print: "Print data only for forms." When this is checked,  you'll get the result you experienced. This check box in Word 2010 is at File | Options | Advanced: When printing this document: "Print only the data from a form." Checking this box does set PrintFormsData to True. Setting PrintFormsData to False also clears the check box.

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  2. Anonymous
    2013-03-28T13:17:46+00:00

    I have a HP Omni (all-in-one) PC, which I purchase in June of 2012.  It has Windows 7 OS.  I also purchased a HP ENVY D411 printer and Office 2010 at the same time.  I also have a HP laptop with Windows 7 OS.  Last summer everything worked fine.  Everything was shut down and unplugged for the winter.  This past week, I turned everything back on.  The computer wouldn't recognize my user password to access Windows.  With the assistance from a HP tech, I reinstalled the Windows 7 OS.  The trial version of Office 2010 was set "click-to-run".  Later I reinstalled my personal version of Office 2010, using the product Key I had been given when I made the original purchase, giving me two Office 2010 products.

    Now the printer will not print from MS Office 2010 word files, same problem as described above.  Also, my laptop won't print word files either.  The printer uses a wireless connection for both.  The fix described above didn't help.

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2013-03-29T02:21:57+00:00

    See “How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003” at:

    http://support.microsoft.com/kb/826845

    and

    http://support.microsoft.com/kb/826862

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