Hi again Mal,
As promised, here are the instructions to locate, backup and delete your Word Data registry key:
- Exit all Office programs
2. Click on
Start
- Type
regedit in the Search box
4. Press
Enter
This will take you to the Registry Editor window and you will need to locate the Data folder for Word 2007
1. From the Registry Editor window click on each of these in turn to get to the correct Data file:
*** Please be sure to follow this path exactly as described ***
You may need to double click to open each folder in order to get at the next folder in the list:
HKEY_CURRENT_USER (this should be at the top of the list in the Registry Editor window)
Software
Microsoft
Office
12.0
Word
Data
When you get as far as the
Data folder:
2.
Click on the
File menu
3. Click on
Export
- Name the file
Wddata.reg
5.
Save the file to your Desktop.
Then:
6. Click on the
Edit menu
7. Click on
Delete
8. Click on
Yes at the prompt
9. Exit the
Registry Editor
- Start Word (a new Data key will be built automatically).
If the problem has gone away then it was due to a damaged Word Data registry key. Some of your settings may have been wiped out and
you may need to reset them.
Let me know how you get on?
All the best,
Sharon
Sharon Roffey
Queensland, Australia