Hi Mal,
Oh dear. I was thinking about you yesterday and figured (hoped) all was well.
I am *still* convinced that it is automatic interference with your Styles so, if you have followed the instructions to set the Normal (default) style to no avail, the culprit may be lurking in template.
I am going to suggest two possible fixes in this post. If neither works, then you will need to delete the Registry Data Key (I will put the instructions in a separate reply to keep things clear).
OK, here goes:
Step 1: Check the setting in your template from within Word
These steps will show you how to add the Developer tab to your Word menu.
- Click on the Microsoft Office Button
- Click on the Word Options button
- In the Popular, category (this should be displayed automatically) click the Show Developer tab in the Ribbon check box.
- Click on OK
Then:
- Click on the
Developer tab that now appears in your Word menu
- Click on the
Document Template button
- You should see
Normal listed under Document template
- Do you see a check mark in Automatically update document styles? If so, click to deselect as this will be causing the problem.
- Click on
OK
If you did have the checkbox marked and you unmarked it, then this will probably solve the problem. No need to do anything else if the problem is resolved. If the problem continues, go
to step 2 below.
Step 2: Resetting your normal.dotm template
Looking through the thread, I see that we did this earlier but at that time you had a
normal.dotm template that was associated with Microsoft Works. Let's try this one once more now that Works is out of the way.
1. Exit Word
2. Click on
Start
- Click on
Run in the Start menu
>> If you don't have Run in your Start menu, hold down the
**Windows (Windows "flag")**key in the bottom left corner of your keyboard and then
press the R key)
- Type
%appdata% in the Run dialog box
- Click on
OK
6. Double click on the
Microsoft folder
- Double click on the
Templates folder
- Right click on normal.dotm , choose
Rename and change to normal.old
- Open Word ... this will create a new
normal.dotm (it will be a fresh version, factory settings and should not contain any of the demons in your old version).
OK, let's see how that works. If it doesn't solve the problem we will go to
Step 3: Delete the Word Data registry key process. We discussed this earlier in the thread but you weren't able to complete
it.
I will post the instructions for that with some supplementary steps in a new reply.
If none of these solutions work, then it looks as though it will have to be an uninstall/reinstall of Office.
Do you still have your installation discs and product key?
All the best,
Sharon
Sharon Roffey
Queensland, Australia>> You will lose some/all of the personalization you have made to your existing template though.