My computer will only print one copy even tho i select muliple copies

Anonymous
2010-03-04T14:28:34+00:00

I cant seem to figure out why the programme will only allow me to print one copy of a document at a time even tho multiple copies are selected!! i have installed the printer drivers again and am nearly sure that its not the printers fault? any ideas anyone?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-08-03T11:02:24+00:00

Just to confirm this fixed the issue for me.  Printer is an HP LaserJet 3330 using Windows 7's own driver.  Disabling Mopier mode (which had been enabled by default) fixed the problem and allowed multiple copies to be printed.   Steps to fix:

  1. Start > Devices and Printers

2. Double-click printer

  1. Double-click "Customize your printer"
  2. Click "Device Settings" tab
  3. Scroll to bottom of page and change "Mopier Mode" to Disabled under the "Installable Options" group.

Thanks for pointing this out David, it's something that's been bugging me since Vista.

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Anonymous
2010-03-05T03:27:24+00:00

Does this issue happen only with Word?

Did you try to print in other Office applications like Excel?

Check if you can print multiple copies in WordPad and Excel.

If it happens only in Word, check this article and see if it helps

http://support.microsoft.com/default.aspx/kb/918790

Ezil Vinoth S, Microsoft Answers Support Engineer.

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  1. Anonymous
    2011-08-04T20:11:39+00:00

    Hello,

    I'm having the same issue with a HP Laserjet 5000N.  When we try to print an Excel document (MS Office 2003), and change the number of copies to print, it will only print one copy of the document.  Anyone having this same problem?

    Thanks!

    Scott

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  2. Anonymous
    2011-06-25T23:52:52+00:00

    I had this problem too when I switched to Windows 7.  It was not just in Word, but in other applications as well.  Here is what worked for me:

    1.  I went to Control Panel and went to Printers.

    2.  I right-clicked on the HP printer at issue and selected "Printer properties"

    3.  In the window that came up, I clicked on the tab for "Advanced."

    4.  At the bottom of the new window, I selected  Print Processor.

    5.  In the new window, I found that the print processor was hpzpplhn.  I selected "winprint" instead.

    6.  This cured the problem.

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  3. Anonymous
    2011-05-10T13:31:34+00:00

    thank you this has helped me out tremendously too !!! it has been driving me crazy trying to print multiple copies on my laptop !!! thanks again !!!    Joey m

    Just to confirm this fixed the issue for me.  Printer is an HP LaserJet 3330 using Windows 7's own driver.  Disabling Mopier mode (which had been enabled by default) fixed the problem and allowed multiple copies to be printed.   Steps to fix:

    1. Start > Devices and Printers

    2. Double-click printer

    1. Double-click "Customize your printer"
    2. Click "Device Settings" tab
    3. Scroll to bottom of page and change "Mopier Mode" to Disabled under the "Installable Options" group.

    Thanks for pointing this out David, it's something that's been bugging me since Vista.

    Was this answer helpful?

    0 comments