My computer will only print one copy even tho i select muliple copies

Anonymous
2010-03-04T14:28:34+00:00

I cant seem to figure out why the programme will only allow me to print one copy of a document at a time even tho multiple copies are selected!! i have installed the printer drivers again and am nearly sure that its not the printers fault? any ideas anyone?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-08-03T11:02:24+00:00

Just to confirm this fixed the issue for me.  Printer is an HP LaserJet 3330 using Windows 7's own driver.  Disabling Mopier mode (which had been enabled by default) fixed the problem and allowed multiple copies to be printed.   Steps to fix:

  1. Start > Devices and Printers

2. Double-click printer

  1. Double-click "Customize your printer"
  2. Click "Device Settings" tab
  3. Scroll to bottom of page and change "Mopier Mode" to Disabled under the "Installable Options" group.

Thanks for pointing this out David, it's something that's been bugging me since Vista.

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Anonymous
2010-03-05T03:27:24+00:00

Does this issue happen only with Word?

Did you try to print in other Office applications like Excel?

Check if you can print multiple copies in WordPad and Excel.

If it happens only in Word, check this article and see if it helps

http://support.microsoft.com/default.aspx/kb/918790

Ezil Vinoth S, Microsoft Answers Support Engineer.

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  1. Anonymous
    2012-05-01T18:46:24+00:00

    This is still helping us, thanks!

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2012-02-18T22:30:44+00:00

    Maybe you need an updated driver for the printer

    How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003

    http://support.microsoft.com/kb/826845

    --
    Hope this helps.

    Doug Robbins - Word MVP,
    Email: dkr[atsymbol]mvps[dot]org
    Posted via the Community Bridge

    "Durwood Edwards" wrote in message news:******@communitybridge.codeplex.com.word... You are right. I found it and disabled it, but now it will only print uncollated copies even though the box for collate is checked.

    http://answers.microsoft.com/message/969b69aa-4cd7-4d72-84c2-e8ea48494a26?threadId=70560481-523a-4ec6-9af6-1424a8305c18
    Meta tags: windows_7; word; office_2007

    Sat, 18 Feb 2012 12:34:17 +0000: CreateMessage Durwood Edwards

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  3. Anonymous
    2012-02-18T12:34:17+00:00

    You are right. I found it and disabled it, but now it will only print uncollated copies even though the box for collate is checked.

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