My computer will only print one copy even tho i select muliple copies

Anonymous
2010-03-04T14:28:34+00:00

I cant seem to figure out why the programme will only allow me to print one copy of a document at a time even tho multiple copies are selected!! i have installed the printer drivers again and am nearly sure that its not the printers fault? any ideas anyone?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-08-03T11:02:24+00:00

Just to confirm this fixed the issue for me.  Printer is an HP LaserJet 3330 using Windows 7's own driver.  Disabling Mopier mode (which had been enabled by default) fixed the problem and allowed multiple copies to be printed.   Steps to fix:

  1. Start > Devices and Printers

2. Double-click printer

  1. Double-click "Customize your printer"
  2. Click "Device Settings" tab
  3. Scroll to bottom of page and change "Mopier Mode" to Disabled under the "Installable Options" group.

Thanks for pointing this out David, it's something that's been bugging me since Vista.

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Anonymous
2010-03-05T03:27:24+00:00

Does this issue happen only with Word?

Did you try to print in other Office applications like Excel?

Check if you can print multiple copies in WordPad and Excel.

If it happens only in Word, check this article and see if it helps

http://support.microsoft.com/default.aspx/kb/918790

Ezil Vinoth S, Microsoft Answers Support Engineer.

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  1. Anonymous
    2011-01-02T20:58:56+00:00

    I'm having the same issue, just in Outlook. Does anyone have a solution for this? It's working in Excel, i've tried re-installing the print drivers. I'm about to chuck my printer out the window. :-/

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  2. Anonymous
    2010-11-11T16:08:04+00:00

    Cenedd,

    You're my hero for today. I've had this exact problem now which has been bugging me, and finally decided to dig into it. After all the BS about updated drivers, blah, blah, blah, disabling the "Mopier Mode" instantly fixed it.

    Thanks!

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  3. Anonymous
    2010-11-02T14:22:36+00:00

    That is the exact fix.  Thank you for the detailed procedure.

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