My computer will only print one copy even tho i select muliple copies

Anonymous
2010-03-04T14:28:34+00:00

I cant seem to figure out why the programme will only allow me to print one copy of a document at a time even tho multiple copies are selected!! i have installed the printer drivers again and am nearly sure that its not the printers fault? any ideas anyone?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-08-03T11:02:24+00:00

Just to confirm this fixed the issue for me.  Printer is an HP LaserJet 3330 using Windows 7's own driver.  Disabling Mopier mode (which had been enabled by default) fixed the problem and allowed multiple copies to be printed.   Steps to fix:

  1. Start > Devices and Printers

2. Double-click printer

  1. Double-click "Customize your printer"
  2. Click "Device Settings" tab
  3. Scroll to bottom of page and change "Mopier Mode" to Disabled under the "Installable Options" group.

Thanks for pointing this out David, it's something that's been bugging me since Vista.

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Anonymous
2010-03-05T03:27:24+00:00

Does this issue happen only with Word?

Did you try to print in other Office applications like Excel?

Check if you can print multiple copies in WordPad and Excel.

If it happens only in Word, check this article and see if it helps

http://support.microsoft.com/default.aspx/kb/918790

Ezil Vinoth S, Microsoft Answers Support Engineer.

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  1. Anonymous
    2016-09-04T20:57:47+00:00

    The device settings for my HPLaservet M451 does not show Mopier mode as an option, but does show Duplex unit is installed.

    This is happening in Excel 2013.  I am not sure it happens in other Office products.

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  2. Anonymous
    2016-08-31T16:10:34+00:00

    Hi All.

    I am having the same issue with three PC's in my office and just started recently. The issue happens in excel and word, it only prints one copy. However, if i use Adobe it does print multiple copies. i am on Windows 7, the other two PC's are windows 10. i have tried applying the fix mentioned above (mopier mode) but i am not able to find that in either PC under device settings. By the way, this is with two different printers.

    Mine > Windows 7 > HP laserjet > connected directly to my PC > Office XP Proffesional

    Front office > Windows 10 > Cannon laserjet > network printer > 1 Office XP / other Office 2003

    HELP!!!!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-07-06T22:42:56+00:00

    What make and model of printer are you using?

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