PowerPoint found a problem with content in xxxx.ppt__PowerPoint can attempt to repair the presentation.__If you trust the source of this presentation, click repair.__There was an error access the file xxxxx.ppt

Anonymous
2010-12-08T00:39:25+00:00

Problem with Office-2010 PowerPoint-2010

I am trying to download a powerpoint file from a web tool. After downloading when I try to open the file I get the blah blah "PowerPoint can attempt to repair the presentation." When I clicked repair it gave another error message that "There was an error access the file".

After a lot of looking around I HAVE FOUND THE SOLUTION. The "Protected View" settings in PowerPoint has to be changed to be able to consider the web downloaded presentations as safe and viewable. Here is how I did it:

  1. Open PowerPoint 2010 -> Click on File -> Options
  2. On the side tab click on "Trust Center" -> Now click on "Trust Center Settings" which is in the right window.
  3. It opens a new window "Trust Center"
  4. Click on "Protected View" on the left side panel.
  5. Uncheck "Enable protected view for files originating from the internet". - Click OK and OK

This should get rid of "repair my ____" error and open the ppt file.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2011-02-20T18:48:22+00:00

Hi

Although this does solve your problem, it is unsafe to disable the Protected View setting.

It was specifically added to enhance security of opening Office documents from untrusted sources.

If you go to file properties of the file, you may see a button called "Unlock". Unlocking the file should also suffice.

Dr Nitin Paranjape, Office System MVP, Business Efficiency Enhancement Specialist.

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  1. Anonymous
    2016-08-24T04:26:30+00:00

    Dear Dr. Nitin,

    thanks for good and helpful solutions, the way you have point out is completed right. but, the problem that when we right click on file properties there is no unlock button.

    thanks 

    Khalid Hassanzai 

    SCA ICT Officer

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  2. Anonymous
    2017-01-04T06:24:39+00:00

    This was really helpful thanks...

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  3. Anonymous
    2017-03-07T19:31:28+00:00

    Thank you kind sir.

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  4. Anonymous
    2017-05-01T11:20:49+00:00

    PowerPoint on MAC is showing the following error for way too many of my presentations.

    "PowerPoint found a problem with content in (file name). PowerPoint can attempt to repair the presentation. If you trust the source of the presentation, click Repair." 

    I've click 'Repair' and It doesn't fix the issue. Any slides with images are unavailable.

    I need an urgent solution :(

    I trust the content / images and need to get this fixed very quickly.

    Thanks

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