PowerPoint found a problem with content in xxxx.ppt__PowerPoint can attempt to repair the presentation.__If you trust the source of this presentation, click repair.__There was an error access the file xxxxx.ppt

Anonymous
2010-12-08T00:39:25+00:00

Problem with Office-2010 PowerPoint-2010

I am trying to download a powerpoint file from a web tool. After downloading when I try to open the file I get the blah blah "PowerPoint can attempt to repair the presentation." When I clicked repair it gave another error message that "There was an error access the file".

After a lot of looking around I HAVE FOUND THE SOLUTION. The "Protected View" settings in PowerPoint has to be changed to be able to consider the web downloaded presentations as safe and viewable. Here is how I did it:

  1. Open PowerPoint 2010 -> Click on File -> Options
  2. On the side tab click on "Trust Center" -> Now click on "Trust Center Settings" which is in the right window.
  3. It opens a new window "Trust Center"
  4. Click on "Protected View" on the left side panel.
  5. Uncheck "Enable protected view for files originating from the internet". - Click OK and OK

This should get rid of "repair my ____" error and open the ppt file.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2011-02-20T18:48:22+00:00

Hi

Although this does solve your problem, it is unsafe to disable the Protected View setting.

It was specifically added to enhance security of opening Office documents from untrusted sources.

If you go to file properties of the file, you may see a button called "Unlock". Unlocking the file should also suffice.

Dr Nitin Paranjape, Office System MVP, Business Efficiency Enhancement Specialist.

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  1. Anonymous
    2015-11-22T01:20:47+00:00

    I have tried all of the suggestions and nothing is working.  The content it is blocking is content I created, just text, nothing that was downloaded.  Argh...I need this presentation by Monday.

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  2. Anonymous
    2015-12-18T15:05:03+00:00

    Thank you.  This was helpful.  I was having issues with opening files on my work network and had to select the checkbox on the "Add New Location" before I could add the network location.

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  3. Anonymous
    2016-01-25T02:44:59+00:00

    I tried with this solution, but sadly not work.

    But the solution --Uncheck "Enable protected view for files originating from the internet" works with my situation.

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  4. Anonymous
    2016-02-17T16:24:42+00:00

    Awesome.  I recently renewed my subscription to Office365 and I was no longer able to open PowerPoints afterwards; ones I had saved from trusted resources but came via email.   (I could open them online however I still require editing capabilities in Office 2010 PowerPoint).   Once I removed this setting it was working in PowerPoint 2010!    PROBLEM SOLVED!

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