PowerPoint found a problem with content in xxxx.ppt__PowerPoint can attempt to repair the presentation.__If you trust the source of this presentation, click repair.__There was an error access the file xxxxx.ppt

Anonymous
2010-12-08T00:39:25+00:00

Problem with Office-2010 PowerPoint-2010

I am trying to download a powerpoint file from a web tool. After downloading when I try to open the file I get the blah blah "PowerPoint can attempt to repair the presentation." When I clicked repair it gave another error message that "There was an error access the file".

After a lot of looking around I HAVE FOUND THE SOLUTION. The "Protected View" settings in PowerPoint has to be changed to be able to consider the web downloaded presentations as safe and viewable. Here is how I did it:

  1. Open PowerPoint 2010 -> Click on File -> Options
  2. On the side tab click on "Trust Center" -> Now click on "Trust Center Settings" which is in the right window.
  3. It opens a new window "Trust Center"
  4. Click on "Protected View" on the left side panel.
  5. Uncheck "Enable protected view for files originating from the internet". - Click OK and OK

This should get rid of "repair my ____" error and open the ppt file.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2011-02-20T18:48:22+00:00

Hi

Although this does solve your problem, it is unsafe to disable the Protected View setting.

It was specifically added to enhance security of opening Office documents from untrusted sources.

If you go to file properties of the file, you may see a button called "Unlock". Unlocking the file should also suffice.

Dr Nitin Paranjape, Office System MVP, Business Efficiency Enhancement Specialist.

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  1. Anonymous
    2015-03-22T14:27:02+00:00

    Hi,

    OMG,

    Thank you!! You save my work!!!

    Very big thank you!!!!

    !!!!!!!!!!!!!!!!!!!!!!!!

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  2. Anonymous
    2015-03-25T05:58:49+00:00

    Guys none of the solutions seems to be working for me.

    I have prepared the file locally on my system and still facing the same issue every time i open the particular file.

    Any other solution other then the above would be a much appreciated help.

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  3. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2015-03-25T14:31:49+00:00

    You could try googling "corrupt powerpoint presentation"  to learn about other recovery strategies, but you may have to accept that the file's become corrupted somehow and may need to be rebuilt.

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  4. Anonymous
    2015-05-12T13:04:21+00:00

    It actually did work for me.  I appreciate a lot your help on troubleshooting this issue.  Your directions are quite clear and when trying to do something different, I just could not find the path.  Besides,  the files I open are trustable since they come from my students to be checked, so I have no problem.  But thanks anyway for the other suggestions; it is always good to know how to get or keep protected from unwanted problems coming with files downloaded from the internet.  :D

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