PowerPoint found a problem with content in xxxx.ppt__PowerPoint can attempt to repair the presentation.__If you trust the source of this presentation, click repair.__There was an error access the file xxxxx.ppt

Anonymous
2010-12-08T00:39:25+00:00

Problem with Office-2010 PowerPoint-2010

I am trying to download a powerpoint file from a web tool. After downloading when I try to open the file I get the blah blah "PowerPoint can attempt to repair the presentation." When I clicked repair it gave another error message that "There was an error access the file".

After a lot of looking around I HAVE FOUND THE SOLUTION. The "Protected View" settings in PowerPoint has to be changed to be able to consider the web downloaded presentations as safe and viewable. Here is how I did it:

  1. Open PowerPoint 2010 -> Click on File -> Options
  2. On the side tab click on "Trust Center" -> Now click on "Trust Center Settings" which is in the right window.
  3. It opens a new window "Trust Center"
  4. Click on "Protected View" on the left side panel.
  5. Uncheck "Enable protected view for files originating from the internet". - Click OK and OK

This should get rid of "repair my ____" error and open the ppt file.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2011-02-20T18:48:22+00:00

Hi

Although this does solve your problem, it is unsafe to disable the Protected View setting.

It was specifically added to enhance security of opening Office documents from untrusted sources.

If you go to file properties of the file, you may see a button called "Unlock". Unlocking the file should also suffice.

Dr Nitin Paranjape, Office System MVP, Business Efficiency Enhancement Specialist.

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  1. Anonymous
    2013-02-20T09:52:00+00:00

    Nick, you're a life saver! I've been struggling with this issue for quite some time now and didn't get the chance to troubleshoot until now. I'm not sure what could have caused this issue but your solution worked.

    The above "Resolution" did not work for me or for anyone else based on what I've seen on line.

    This solution worked for me:

    In Power Point:

    File > Options > Trust Center > Trust Center Settings...(button) > Trusted Locations > Add New Location...(button) > in the path field I entered:

    C:\

    (or whatever your hard drive letter is)

    and checked the box for 'Subfolders of this location are also trusted"

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  2. Anonymous
    2013-02-06T20:54:37+00:00

    I got power point 2013 and I am expert like you in computer. I could find

       Default Authentication Level: 

       Default Impersonation Level:

    After that I checked

    Enable distributed COM on this computer

    and

    Enable COM internet services on this computer

    But after that computer is not allowing me to type Connect and Identify

    It is black and nothing I can type

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  3. Anonymous
    2013-02-06T00:49:29+00:00

    YOU ARE A GENIUS!...I have been fighting this for two weeks....KUDOS

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  4. Anonymous
    2013-01-18T19:39:31+00:00

    This is ridiculous.  New Microsoft Surface and I can't open a powerpoint.  I bought it so that I could work on my tablet, but I am dealing with SkyDrive that is not available offline and now I can't open powerpoints that open just fine on my archaic XP system at work ??

    It is no wonder folks like Apple products.  This surface should just WORK.

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