PowerPoint found a problem with content in xxxx.ppt__PowerPoint can attempt to repair the presentation.__If you trust the source of this presentation, click repair.__There was an error access the file xxxxx.ppt

Anonymous
2010-12-08T00:39:25+00:00

Problem with Office-2010 PowerPoint-2010

I am trying to download a powerpoint file from a web tool. After downloading when I try to open the file I get the blah blah "PowerPoint can attempt to repair the presentation." When I clicked repair it gave another error message that "There was an error access the file".

After a lot of looking around I HAVE FOUND THE SOLUTION. The "Protected View" settings in PowerPoint has to be changed to be able to consider the web downloaded presentations as safe and viewable. Here is how I did it:

  1. Open PowerPoint 2010 -> Click on File -> Options
  2. On the side tab click on "Trust Center" -> Now click on "Trust Center Settings" which is in the right window.
  3. It opens a new window "Trust Center"
  4. Click on "Protected View" on the left side panel.
  5. Uncheck "Enable protected view for files originating from the internet". - Click OK and OK

This should get rid of "repair my ____" error and open the ppt file.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2011-02-20T18:48:22+00:00

Hi

Although this does solve your problem, it is unsafe to disable the Protected View setting.

It was specifically added to enhance security of opening Office documents from untrusted sources.

If you go to file properties of the file, you may see a button called "Unlock". Unlocking the file should also suffice.

Dr Nitin Paranjape, Office System MVP, Business Efficiency Enhancement Specialist.

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  1. Anonymous
    2013-08-12T03:13:04+00:00

    THANK YOU!!

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  2. Anonymous
    2013-04-17T16:19:02+00:00

    Thank you so much for you guidance.

    I had this problem for a long time with my ppt and now I got rid of it. :)

    Best,

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  3. Anonymous
    2013-03-14T17:33:11+00:00

    None of the above options worked for me. The only way i got this to work was to just repair the file and then re-save it as the same format. I was then able to open it without error. Even if i repaired the file and then tried to open it again it would give me the error unless i re-saved it. Hope this helps!

    FYI, make sure you review your power point to make sure nothing has changed. This worked perfect for me because i didn't have anything crazy going on in my power point, just simple slides.

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  4. Anonymous
    2013-03-14T17:25:29+00:00

    None of the above options worked for me. The only way i got this to work was to just repair the file and then re-save it as the same format. I was then able to open it without error. Even if i repaired the file and then tried to open it again it would give me the error unless i re-saved it. Hope this helps!

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