click-2-run configuration failure

Anonymous
2010-02-22T09:47:55+00:00

I installed word 2010 beta, and I cant open it.

I just get the above message

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-10-19T22:55:06+00:00

I had all of the same problems listed above, with no luck. I tried uninstalling, or repairing and no luck. I am using Windows 7, and using the Microsoft Office Starter that came pre-packaged with a new laptop. This laptop is less than 2 weeks old and Office started acting up a couple days after we got it. I have gone over and over the forums and tech supports with no luck.

I took an alternate approach to repairing the "Click-2-Run Configuration Failure" that WORKED (For me). I hope this helps others, the approach is very simple that anyone with ADMIN rights should be able to do this.

Solution that worked for me...

1.) Create an alternate User Account on the computer.

2.) Restart the computer and Login to the new user account.

3.) Open the Microsoft Office Starter from "All Programs"

4.) Click on Word or Excel

5.) The program should start loading all files needed from the Microsoft server.

6.) Once all files are loaded, you should be able to access your Microsoft Office Starter Programs. (Open and confirm.)

7.) "Switch User" to your ORIGINAL ACCOUNT

8.) Click one of the Microsoft Office Starter programs and hopefully it will start working.

9.) NOTE: I have not yet deleted the new user account, so results may vary.

Good luck,

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  1. Anonymous
    2011-04-30T01:24:30+00:00

    I am having the same issue, I cannot open word because of a click 2 run error. I try to access the help function on the website but in order to get help without having to pay i have to provide my authorization code which can be found by opening word and looking it up. However, since I cannot open word in the first place it is a broken system right now that leaves paying customers out in the cold. I have tried the previous steps to no avail and would very much appreciate some help from a microsoft employee.

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  2. Anonymous
    2011-01-02T23:24:21+00:00

    If you paid for this software then you should be able to get support unless you bought a version that comes without support. (Don't know if this is possible)  Call or start a chat session, I bet you'll be satisfied with the result.  If you loaded this software in its beta version then I don't think that you can expect much in the way of support.  Most of the time beta versions are free and installed at your own risk.

    I bought a version and had the same problem. Microsoft support solved the problem and now everything works perfectly.

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  3. Anonymous
    2010-12-27T11:38:36+00:00

    Please stop posting this silly link. The instructions to Uninstall are to use the Add/Remove Programs utility. Don't you think we've already tried that? Obviously that isn't working.

    Bill Nicholson

    superb it is really good........i like it.

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  4. Anonymous
    2010-11-25T06:21:54+00:00

    hey so i got this error as well when i clicked on microsoft word from the task bar in windows 7. but then i just opened mircosoft word from all programs and it worked fine. so i deleted the broken link in the taskbar and pinned the word icon that was openned to the taskbar and now everythings fine! but i still cant remove the extra drive...

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